German Content Moderator Porto

Cbtalents; Porto; Presencial; EUR 28 000 - 35 000; Tempo integral

Resumo da oferta

A dynamic tech company in Porto is seeking a German-speaking Content Moderator to join their team. The ideal candidate will review user-generated content and moderate it according to client guidelines. Strong attention to detail and proficiency in German are required, along with excellent communication skills. This role offers a permanent contract with rotating shifts and includes a relocation package.

Serviços

Rotating shifts with 2 days off

Relocation package

Meal allowance

Full training included

Career development opportunities

Qualificações

• Comfortable with PC navigation and digital platforms.
• Ability to work independently and within a team.
• Strong patience in repetitive tasks.

Responsabilidades

• Review user-generated content, legal notices, and complaints.
• Audit and moderate content on a social media platform.
• Ensure moderation decisions align with client guidelines.

Conhecimentos

Proficient in German (C1 level)

Fluent in English (B2 or above)

Excellent communication skills

Attention to detail

Customer service orientation

Descrição da oferta de emprego

Overview

Are you detail-oriented, tech-savvy, and passionate about maintaining a safe and respectful online environment? We are currently seeking a German-speaking Content Moderator to join our dynamic team in Porto, one of Portugal’s most vibrant cities.

This is a fantastic opportunity to grow within a fast-paced, multicultural setting while contributing to a more positive digital space.

Responsibilities

• Review user-generated content, legal notices, and complaints, particularly related to copyright or platform violations
• Audit and moderate content on a well-known social media platform
• Ensure that all moderation decisions are in line with client guidelines and performance metrics (KPIs)
• Maintain up-to-date knowledge of platform policies, tools, and client services
• Protect user data and uphold compliance protocols
• Identify trends, report issues, and help ensure high-quality user experiences

Qualifications

• Proficient in German (C1 level) and fluent in English (B2 or above)
• Comfortable with PC navigation and digital platforms
• Excellent communication skills — written and verbal
• Ability to work independently and within a team
• Strong attention to detail and patience in repetitive, fast-paced environments
• Flexible with work schedules, including night and weekend shifts
• Previous experience in a related field is a plus, though not required
• Strong customer service orientation is highly valued

Benefits & Details

• Schedule: Rotating shifts (24/7 coverage, with 2 days off per week)
• Contract Type: Permanent
• Relocation Package: Includes flight and temporary accommodation (up to 3 weeks)
• Right to Work: A valid EU passport or Portuguese work permit is mandatory to be eligible for this position
• Meal allowance provided
• Full training included
• Supportive team environment with career development opportunities
• Work at a modern, accessible location in the heart of Porto

Additional notes: Review policies to ensure issues are addressed in line with client policies and regulatory requirements. Maintain up-to-date knowledge of platform policies, tools, and client services, and protect user data.