Italy Marketplace Account Manager | Cross‑Border Growth

Autodoc; Lisboa; On-site; EUR 42,000 - 62,000; Full time

Benefits offered by this job

Meal allowance

Healthcare plan

Mental wellbeing program

Car parts discount

Learning & development

Language classes

Job summary

AUTODOC is expanding across Europe, and the Italian market offers significant opportunities for growth. You will focus on strengthening our seller network, onboarding high-potential Italian sellers and helping them grow on our platform.

In this role, you will work with cross-functional teams to improve seller performance, expand product categories, and develop cross-border trade opportunities across Europe. A collaborative, data-driven mindset is essential to drive GMV growth.

Qualifications

• Native-level Italian language proficiency and professional working proficiency in English. Additional languages are an advantage.
• Two to four years of experience in account management, partner management or business development, ideally within e-commerce, marketplaces or retail.
• Proven ability to build and maintain strong commercial relationships, with excellent communication and negotiation skills.
• Strong organisational and prioritisation skills, with a structured approach to managing commercial activities and seller relationships.
• An analytical and results-driven mindset, with the ability to use data and reporting tools to assess performance and identify opportunities for improvement.
• Knowledge of automotive product categories is a strong advantage, alongside the ability to quickly develop expertise in new categories.
• Experience in cross-border sales or international e-commerce is an advantage.
• A collaborative and proactive approach, with the ability to work effectively across teams and contribute to shared business goals.

Responsibilities

• Identify, approach and onboard high-potential sellers, building long-term, trust-based partnerships.
• Manage and optimise a portfolio of sellers, focusing on priority product categories and identified assortment gaps.
• Support sellers in expanding their business across European markets through cross-border trade opportunities.
• Guide sellers through onboarding, ensuring data accuracy, competitive pricing and catalogue compliance.
• Monitor seller performance, identify opportunities for improvement and help resolve operational challenges in collaboration with internal teams.
• Maintain an accurate and up-to-date pipeline in HubSpot, documenting seller interactions and progress.
• Collaborate with Category Development Management and other internal stakeholders to align category priorities, improve assortment quality and support marketplace growth.

Skills

Italian language

English language

Account management

Negotiation

Communication

Cross-border sales

Job description

AUTODOC is expanding across Europe, and the Italian market offers significant opportunities for growth. You will focus on strengthening our seller network, onboarding high-potential Italian sellers and helping them grow on our platform.

In this role, you will work with cross-functional teams to improve seller performance, expand product categories, and develop cross-border trade opportunities across Europe. A collaborative, data-driven mindset is essential to drive GMV growth.