Italian-Speaking Remote Support Specialist — 14 Salaries

CloserHire; Portugal; Remote; EUR 13.000 - 15.000; Vollzeit

Benefits dieser Stelle

14 Salaries a Year

Private Health Cover

Meal Allowance

Work From Home

Zusammenfassung

CloserHire is recruiting an Italian-speaking Customer Support Specialist to work fully remotely from Portugal for a streaming entertainment project. You will support customers in Italian and English via phone, email, and chat, handling account, billing, and streaming inquiries while ensuring a high-quality customer experience.

The role offers full-time employment with 14 salaries per year, private health cover, meal allowance, and a remote-friendly setup with rotating shifts across weekends and

Qualifikationen

• Fluent in Italian and English required.
• Experience in customer support preferred.
• Comfortable working remotely and adapting to a multicultural team.
• Strong communication and problem-solving abilities.

Aufgaben

• Provide customer support via phone, email, and chat in Italian and English.
• Assist customers with account management, subscriptions, billing, and streaming inquiries.
• Troubleshoot streaming issues and guide users through product features.
• Document interactions accurately and escalate complex cases when needed.

Kenntnisse

Italian-speaking

Customer support

English communication

Jobbeschreibung

CloserHire is recruiting an Italian-speaking Customer Support Specialist to work fully remotely from Portugal for a streaming entertainment project. You will support customers in Italian and English via phone, email, and chat, handling account, billing, and streaming inquiries while ensuring a high-quality customer experience.

The role offers full-time employment with 14 salaries per year, private health cover, meal allowance, and a remote-friendly setup with rotating shifts across weekends and