Italian Content Review Specialist & Customer Support | Based in Portugal

United Talent Acquisition; Braga; Teletrabalho; EUR 22 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Welcome bonus of 2,000 euros

Relocation support

Shifts including weekends

Resumo da oferta

A leading global customer experience team is hiring an Italian Content Review Specialist & Customer Support in Portugal. You will provide user support and ensure content compliance. Candidates should be fluent in Italian and English, preferably with strong communication skills. This full-time role offers flexibility, including remote options and potential relocation support.

Qualificações

• Fluency in Italian is essential.
• Minimum B2 proficiency in English required.
• EU citizenship or valid residence/work permit in Portugal necessary.

Responsabilidades

• Respond to inquiries via phone, email, or chat.
• Review and evaluate user-generated content.
• Ensure content compliance with platform policies.
• Maintain content quality, objectivity and safety.

Conhecimentos

Italian fluency (C1)

English proficiency (B2)

Strong communication skills

Interpersonal skills

Descrição da oferta de emprego

Italian Content Review Specialist & Customer Support | Based in Portugal

URGENT HIRING WELCOME BONUS: 2,000 euros (for Italian market, available until July 31st)

Location: Porto or Lisbon, Portugal (on-site or remote based in Portugal)
Language Requirements: Italian (C1+) + English (B2+)
Contract Type: Full-time, Shifts (including weekends if required)
Relocation Support: Available for eligible candidates

About the Role

Are you fluent in Italian and ready to join a leading global customer experience team in Porto? We’re hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.

You’ll provide user support and ensure content compliance, working alongside a diverse, high‑performing team in a dynamic and international environment.

What You’ll Do

Customer Support:

• Respond to inquiries via phone, email, or chat
• Assist with troubleshooting and issue resolution
• Provide accurate product and service information

Content Moderation:

• Review and evaluate user‑generated content
• Enforce compliance with platform policies
• Escalate complex cases to specialized teams
• Ensure content quality, objectivity, and safety

What Were Looking For

• Italian fluency (C1 or higher)
• English proficiency (minimum B2)
• EU citizenship or valid residence/work permit in Portugal
• Strong communication and interpersonal skills
• Availability to work on-site in Porto
• Flexibility to work in rotating shifts, including weekends if needed

Accepted Documents

• EU ID or Passport
• Portuguese Residence Card
• Visa holders (eligibility confirmed case by case)

If you’re an Italian speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative and multicultural team. Apply today!