Italian Content Review Specialist & Customer Support | Based in Portugal

United Talent Acquisition; Coimbra; Hybrid; EUR 20.311 - 24.328; Vollzeit

Benefits dieser Stelle

Relocation support

Zusammenfassung

A leading customer experience company is seeking an Italian Content Review Specialist to join their team in Portugal. This role involves providing customer support, resolving issues, and ensuring compliance with content standards. The ideal candidate must be fluent in Italian and proficient in English, with strong communication skills. The company offers relocation support and a collaborative work environment.

Qualifikationen

• Italian fluency (C1 or higher) required.
• English proficiency (minimum B2) necessary.
• EU citizenship or valid residence/work permit in Portugal needed.

Aufgaben

• Respond to inquiries via phone, email, or chat.
• Assist with troubleshooting and issue resolution.
• Review and evaluate user-generated content.
• Enforce compliance with platform policies.

Kenntnisse

Fluent in Italian (C1+)

Proficient in English (B2+)

Strong communication skills

Interpersonal skills

Jobbeschreibung

Italian Content Review Specialist & Customer Support | Based in Portugal

URGENT HIRING WELCOME BONUS:

2,000 euros (for Italian market, available until July 31st)

Location: Porto or Lisbon, Portugal (on-site or remote based in Portugal)
Language Requirements: Italian (C1+) + English (B2+)
Contract Type: Full-time, Shifts (including weekends if required)
Relocation Support: Available for eligible candidates

About the Role

Are you fluent in Italian and ready to join a leading global customer experience team in Porto? We're hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.

You’ll provide user support and ensure content compliance, working alongside a diverse, high-performing team in a dynamic and international environment.

What You’ll Do

Customer Support:

Respond to inquiries via phone, email, or chat.

Assist with troubleshooting and issue resolution.

Provide accurate product and service information.

Content Moderation:

Review and evaluate user-generated content.

Enforce compliance with platform policies.

Escalate complex cases to specialized teams.

Ensure content quality, objectivity, and safety.

What We’re Looking For

Italian fluency (C1 or higher).

English proficiency (minimum B2).

EU citizenship or valid residence/work permit in Portugal.

Strong communication and interpersonal skills.

Availability to work on-site in Porto.

Flexibility to work in rotating shifts, including weekends if needed.

Accepted Documents

EU ID or Passport.

Portuguese Residence Card.

Visa holders (eligibility confirmed case by case).

If you're an Italian speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative and multicultural team.

Apply today!