Italian Content Review Specialist & Customer Support | Based in Portugal

United Talent Acquisition; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Welcome bonus of 2,000 euros

Relocation support for eligible candidates

Resumo da oferta

A leading global customer experience team is hiring an Italian Content Review Specialist & Customer Support in Portugal. This role requires fluency in Italian and English, involving user support and content moderation tasks. Candidates should be available to work shifts, including weekends, on-site in Porto or Lisbon. Relocation support is available. Apply now to join a dynamic and multicultural team.

Qualificações

• EU citizenship or valid residence/work permit in Portugal.
• Availability to work on-site in Porto.

Responsabilidades

• Respond to inquiries via phone, email, or chat.
• Assist with troubleshooting and issue resolution.
• Review and evaluate user-generated content.

Conhecimentos

Italian fluency (C1 or higher)

English proficiency (minimum B2)

Strong communication and interpersonal skills

Flexibility to work in rotating shifts

Descrição da oferta de emprego

Italian Content Review Specialist & Customer Support | Based in Portugal

URGENT HIRING WELCOME BONUS: 2,000 euros (for Italian market, available until July 31st)

Location: Porto or Lisbon, Portugal (on‑site or remote based in Portugal)
Language Requirements: Italian (C1+) + English (B2+)
Contract Type: Full‑time, Shifts (including weekends if required)
Relocation Support: Available for eligible candidates

About the Role

Are you fluent in Italian and ready to join a leading global customer experience team in Porto? We are hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.

You’ll provide user support and ensure content compliance, working alongside a diverse, high‑performing team in a dynamic and international environment.

What Youll Do

Customer Support:

• Respond to inquiries via phone, email, or chat
• Assist with troubleshooting and issue resolution
• Provide accurate product and service information

Content Moderation:

• Review and evaluate user‑generated contentEnforce compliance with platform policies
• Escalate complex cases to specialized teams
• Ensure content quality, objectivity, and safety

What We’re Looking For

• Italian fluency (C1 or higher)
• English proficiency (minimum B2)
• EU citizenship or valid residence/work permit in Portugal
• Strong communication and interpersonal skills
• Availability to work on‑site in Porto
• Flexibility to work in rotating shifts, including weekends if needed

Accepted Documents

• EU ID or Passport
• Portuguese Residence Card
• Visa holders (eligibility confirmed case by case)

If you’re an Italian speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative and multicultural team. Apply today!