Italian-Speaking B2B Advertising Support - Lisbon, Portugal (14 Salaries A Year)

Closerhire; Lisboa; Presencial; EUR 10.000 - 12.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

14 salaries/year

Accommodation provided

Flights covered

Private health insurance

Paid training

Descripción de la vacante

CloserHire is hiring an Italian-speaking B2B Advertising Support Specialist for their Lisbon team. You will troubleshoot advertising products via email and chat, guide advertisers on platform usage, and share optimization insights to improve the user experience.

The role requires Italian at native/C2 level and English around B2, with paid campaign experience and a background in digital marketing. Relocation support and extensive benefits are provided.

Formación

• Native or C2 level in Italian required for the role.
• Experience with paid campaigns and digital advertising is mandatory.
• Background in marketing or related field is advantageous.

Responsabilidades

• Handle end-to-end troubleshooting for advertising products via email and chat.
• Provide platform guidance, optimization insights, and ensure high customer satisfaction.

Conocimientos

Italian language (native/C2)

English (B2)

Paid campaign management

Digital marketing

Social media familiarity

Contact centre experience

Educación

Marketing degree (adv)

Descripción del empleo

Italian-speaking role in Lisbon, Portugal. €1,000 per month × 14 salaries (gross). Relocation support included.

At a glance

• Location: Lisbon, Portugal
• Work model: On-site
• Languages: Italian
• Salary: €1,000 per month × 14 salaries (gross)
• Start: 22/10 or 19/11
• Relocation: supported — details below

Perks worth knowing about

• 14 Salaries a Year
• Accommodation Provided
• Flights Covered
• Private Health Cover
• Paid Training

About the role

CloserHire is partnering with a global leader in digital advertising solutions to recruit a Italian-speaking B2B Advertising Support Specialist for their team in Lisbon. In this role, you will support business advertisers with technical troubleshooting, platform guidance, and optimization insights, ensuring a seamless and high-quality user experience.

What you'll do

• Handle end-to-end troubleshooting for advertising products via email and chat. Diagnose issues related to campaigns, platform tools, and product features. Drive query resolution by collaborating with internal
• Product, Operations & Engineering teams. Provide timely, accurate updates to ensure high customer satisfaction. Identify opportunities to improve the user experience from day one. Ensure service quality by meeting productivity, SLA, and case-handling standards. Educate advertisers on features, best practices, and common issue types. Maintain proactive, professional communication throughout the case journey. Share insights, trends, and feedback to support continuous improvement

What we're looking for

• Native or C2 level
• Italian, plus good
• English (around B2). Experience in paid campaign management is mandatory
• Experience with online campaigns and Digital Marketing
• Familiarity with social media platforms and a basic understanding of digital advertising
• Previous experience in a Contact Centre, Service Program, or Advertising
• Technology company is an advantage
• Strong customer service-oriented mindset
• Good analytical, problem-solving, and attention-to-detail skills
• Ability to work effectively both independently and as part of a team A degree in Marketing or a related field is an advantage

Salary

€1,000 per month × 14 salaries (gross)

Portuguese contracts pay 14 salaries a year — your normal monthly salary plus a holiday and a Christmas salary. The annual figure is well above monthly × 12, which is worth working out before you compare it to an offer at home.

Benefits

• Full-time employment with comprehensive, fully paid training. Monday to Sunday | 07:00–19:00
• Attractive base salary
• Relocation support package to help you settle into life in Lisbon
• Private health insurance and other benefits
• Opportunity to work for a globally recognized brand and enhance your CV A vibrant and multicultural work environment
• Modern office in central
• Lisbon, easily accessible and well-equipped

Relocation support

• Accomodation for candidates outside of Portugal - Room in company apartment for 12 months for a fixed cost of 280EUR, deducted from salary. Inside
• Portugal - only available if candidates are coming directly from a competitor. Reimbursement of flight ticket on the 6th month of work, up to 400EUR. Health
• Insurance since day 1 for small amount, free after 6 months

Why Portugal?

Portugal is the most popular relocation destination we place into, and it earns that. Over 300 days of sun a year, some of the lowest living costs in Western Europe, and large international communities in Lisbon and Porto that make arriving alone far less daunting.

From application to starting on the ground usually takes around five weeks.