Italian Remote Customer Support Specialist - Portugal

Cbtalents; Nazaré; Remote; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Full training provided

Career growth potential

Job summary

A customer service recruitment agency is seeking Italian-speaking Customer Support Representatives to join their team in Portugal. This fully remote role allows you to assist customers through various channels, requiring strong communication and problem-solving skills. Ideal candidates will have a high proficiency in Italian and a passion for delivering excellent customer service. Competitive salary and training provided.

Qualifications

• Must hold a European passport (visa sponsorship is not provided).
• Previous experience in customer service is advantageous but not required.

Responsibilities

• Handle inbound customer inquiries via phone, email, and chat.
• Assist with product information, troubleshooting, and issue resolution.
• Deliver excellent customer service while ensuring a positive customer experience.
• Follow up on customer requests and escalate issues when necessary.

Skills

Proficiency in Italian (C1/C2 level)

Exceptional problem-solving skills

Interpersonal skills

Job description

A customer service recruitment agency is seeking Italian-speaking Customer Support Representatives to join their team in Portugal. This fully remote role allows you to assist customers through various channels, requiring strong communication and problem-solving skills. Ideal candidates will have a high proficiency in Italian and a passion for delivering excellent customer service. Competitive salary and training provided.