Italian Remote Customer Support Specialist - Portugal

Cbtalents; Cascais; Remote; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary and performance-based incentives

Full training provided

Opportunity to work in an international environment with career growth potential

Job summary

A leading recruitment agency is seeking an Italian-speaking Customer Support Representative to work remotely from anywhere in Portugal. This role involves handling customer inquiries, providing product support, and delivering outstanding service in a multicultural team. Candidates must have proficiency in Italian and a European passport. The position offers competitive salary, full training, and opportunities for career growth.

Qualifications

• Must hold a European passport.
• Previous experience in customer service is advantageous but not required.

Responsibilities

• Handle inbound customer inquiries via phone, email, and chat.
• Assist with product information, troubleshooting, and issue resolution.
• Deliver excellent customer service while ensuring a positive customer experience.
• Follow up on customer requests and escalate issues when necessary.

Skills

Proficiency in Italian (C1/C2 level)

Exceptional problem-solving skills

Interpersonal skills

Job description

A leading recruitment agency is seeking an Italian-speaking Customer Support Representative to work remotely from anywhere in Portugal. This role involves handling customer inquiries, providing product support, and delivering outstanding service in a multicultural team. Candidates must have proficiency in Italian and a European passport. The position offers competitive salary, full training, and opportunities for career growth.