Italian Customer Support (Hybrid & Remote Opportunities)

Adecco Recursos Humanos; Lisboa; Teletrabalho; EUR 18 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Resumo da oferta

A dynamic customer support role in Lisbon requires fluency in Italian (C2) and English (B2). You will assist customers through their journey, delivering an exceptional support experience. Prior customer support experience and excellent communication skills are valued as you navigate multiple systems to resolve inquiries.

Join Adecco Recursos Humanos in a fast-paced environment and help ensure customer satisfaction with every interaction.

Qualificações

• Fluent in Italian (C2)
• Proficient in English (B2)
• Experience in customer support or contact centre environments (preferred)
• Excellent communication and interpersonal skills
• Strong customer-focused mindset with a commitment to service excellence
• Good problem-solving abilities for challenging situations
• Confidence in using digital tools and navigating multiple systems

Responsabilidades

• Assist customers through their journey with Italian language support
• Deliver high-quality, exceptional support experiences
• Navigate multiple digital systems to resolve issues
• Maintain professional, customer-focused communication at all times

Conhecimentos

Italian language proficiency

English language proficiency

Customer support experience

Communication skills

Interpersonal skills

Customer-focused

Problem-solving

Digital tools navigation

Descrição da oferta de emprego

Build your career in an international and fast-paced environment in Lisbon. Join a dynamic team where your Italian language skills will make a real impact, helping customers through every stage of their journey while delivering an exceptional support experience.

• Italian language proficiency at C2 level (mandatory)
• English language proficiency at B2 level (mandatory)
• Previous experience in customer support, customer service, or contact centre environments (preferred)
• Excellent communication and interpersonal skills
• Strong customer-focused approach with a commitment to service excellence
• Problem-solving skills and the ability to handle challenging situations effectively
• Confidence in using digital tools and navigating multiple systems