Italian Customer Support Specialist — Lisbon

Adecco Recursos Humanos; Lisboa; À distance; EUR 18 000 - 28 000; Plein temps

Avantages offerts par ce poste

Health insurance

Résumé du poste

A dynamic customer support role in Lisbon requires fluency in Italian (C2) and English (B2). You will assist customers through their journey, delivering an exceptional support experience. Prior customer support experience and excellent communication skills are valued as you navigate multiple systems to resolve inquiries.

Join Adecco Recursos Humanos in a fast-paced environment and help ensure customer satisfaction with every interaction.

Qualifications

• Fluent in Italian (C2)
• Proficient in English (B2)
• Experience in customer support or contact centre environments (preferred)
• Excellent communication and interpersonal skills
• Strong customer-focused mindset with a commitment to service excellence
• Good problem-solving abilities for challenging situations
• Confidence in using digital tools and navigating multiple systems

Responsabilités

• Assist customers through their journey with Italian language support
• Deliver high-quality, exceptional support experiences
• Navigate multiple digital systems to resolve issues
• Maintain professional, customer-focused communication at all times

Connaissances

Italian language proficiency

English language proficiency

Customer support experience

Communication skills

Interpersonal skills

Customer-focused

Problem-solving

Digital tools navigation

Description du poste

A dynamic customer support role in Lisbon requires fluency in Italian (C2) and English (B2). You will assist customers through their journey, delivering an exceptional support experience. Prior customer support experience and excellent communication skills are valued as you navigate multiple systems to resolve inquiries.

Join Adecco Recursos Humanos in a fast-paced environment and help ensure customer satisfaction with every interaction.