Italian Customer Support Advisors - Lisbon, Portugal (On-site)

Cross Border Talents; Lisboa; Presencial; EUR 22 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonuses

Training and support

Health insurance

Relocation assistance

Career growth opportunities

Resumo da oferta

Cross Border Talents is seeking an Italian Customer Support Advisor in Lisbon, Portugal, to handle Italian-speaking inquiries on-site. You will communicate with customers via phone, email and chat, delivering accurate product information and ensuring satisfaction.

The role requires native Italian, good English, and strong interpersonal skills. On-site work in Lisbon, relocation assistance, and a supportive team environment are provided.

Qualificações

• Native or fluent in Italian (written and spoken).
• Good communication skills in English.
• Strong interpersonal and problem-solving skills.
• Previous experience in customer support is a plus, but not mandatory.
• Ability to work on-site in Lisbon, Portugal.

Responsabilidades

• Provide outstanding customer support to Italian-speaking clients via phone, email, and chat.
• Resolve customer inquiries and issues efficiently and professionally.
• Offer product and service information to customers.
• Handle customer complaints and provide appropriate solutions and follow-up to ensure satisfaction.
• Collaborate with internal teams to ensure seamless customer experiences.

Conhecimentos

Italian language

English communication

Interpersonal skills

Problem-solving

Customer support experience

Descrição da oferta de emprego

Italian Customer Support Advisors - Lisbon, Portugal (On-site)

Job Openings Italian Customer Support Advisors - Lisbon, Portugal (On-site)

About the job Italian Customer Support Advisors - Lisbon, Portugal (On-site)

About the Company:
Join a leading global company specializing in providing exceptional customer support services. We are currently seeking Italian-speaking Customer Support Advisors to join our dynamic team in Lisbon, Portugal. This is an exciting opportunity to work in an international environment with excellent growth potential.

Position: Italian Customer Support Advisor
Location: Lisbon, Portugal (On-site)
Type: Full-time

Key Responsibilities:

• Provide outstanding customer support to Italian-speaking clients via phone, email, and chat.
• Resolve customer inquiries and issues efficiently and professionally.
• Offer product and service information to customers.
• Handle customer complaints and provide appropriate solutions and follow-up to ensure satisfaction.
• Collaborate with internal teams to ensure seamless customer experiences.

Requirements:

• Native or fluent in Italian (written and spoken).
• Good communication skills in English.
• Strong interpersonal and problem-solving skills.
• Previous experience in customer support is a plus, but not mandatory.
• Ability to work on-site in Lisbon, Portugal.

What We Offer:

• Competitive salary and performance-based bonuses.
• Comprehensive training and continuous support.
• Health insurance and additional benefits.
• Career growth opportunities in a multicultural environment.
• Relocation assistance for candidates moving to Lisbon.

Join us in Lisbon and be part of an innovative, customer-focused team!