Italian Customer Specialist in Lisbon

CBTalents.org; Lisboa; Presencial; EUR 13 000 - 20 000; Tempo integral

Resumo da oferta

CBTalents.org in Lisbon seeks a Customer Service professional who will be the first point of contact for customers, delivering support in Italian and English in a dynamic on-site environment. You will handle inquiries by phone, chat, or email, resolve issues promptly, and work within a fast-paced, multicultural team while rotating shifts from 07:30 to 20:00 and keeping weekends off.

Requirements include fluency in Italian and English, strong communication skills, and availability for rotating

Qualificações

• Fluency in Italian (spoken and written) and English is required.
• Strong communication and customer service skills are essential.
• Availability to work rotational shifts within the 07:30–20:00 window.

Responsabilidades

• Serve as the primary contact for customer inquiries via phone, chat, or email.
• Provide accurate, friendly, and efficient support in Italian and English.
• Resolve customer issues and ensure a positive service experience.
• Work collaboratively within a fast-paced, multicultural team.

Conhecimentos

Italian

English

Customer service

Communication

Descrição da oferta de emprego

Competitive Salary + performance bonus

Schedule: Monday to Friday (including bank holidays), 07:30 AM – 08:00 PM (rotational shifts) — weekends off

About Lisbon

Lisbon, the vibrant capital of Portugal, blends historic charm with coastal beauty — think cobblestone streets, iconic trams, stunning viewpoints, and a lively cultural scene. It's a fantastic place to build your career while enjoying a relaxed, sunny lifestyle.

About the Role

Join a leading company in Lisbon as a Customer Service professional, where you'll be the first point of contact for customers, utilizing your Italian and English language skills in a dynamic on-site environment.

What You'll Do

• Serve as the primary contact for customer inquiries via phone, chat, or email
• Provide accurate, friendly, and efficient support in Italian and English
• Resolve customer issues and ensure a positive service experience
• Work collaboratively within a fast-paced, multicultural team

Requirements

• Fluency in Italian (spoken and written)
• Proficiency in English
• Strong communication and customer service skills
• Availability to work rotational shifts within the 07:30–20:00 window

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