Italian Customer Experience Specialist in Lisbon

Cross Border Talents; Lisboa; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Meal allowance

Transportation support

Relocation package

Job summary

A dynamic recruiting agency in Lisbon is seeking a proactive Italian Customer Experience Specialist to enhance customer satisfaction through various communication channels. Ideal candidates will have strong leadership and communication skills, and an eagerness to learn. This role offers an attractive salary, performance bonuses, and comprehensive relocation support. Join a team that values innovation and excellence.

Qualifications

• EU Citizenship or Portuguese Residency Card.
• 0-1 year experience in customer support.
• Flexibility in fast-paced environments.

Responsibilities

• Deliver top-tier support through various communication channels.
• Assist with account setup, verification, logins, financial transactions, and tech-related issues.
• Address inquiries and concerns promptly with professionalism.

Skills

Strong leadership

Analytical skills

Communication skills

Eagerness to learn

Job description

Italian Customer Experience Specialist in Lisbon

Job Openings Italian Customer Experience Specialist in Lisbon

About the job Italian Customer Experience Specialist in Lisbon

Take Your Career to the Next Level!

We’re on the lookout for a proactive and customer-focused Customer Support Specialist to join our innovative team. If you excel in fast-paced environments, have a flexible approach, and enjoy helping others, this opportunity is perfect for you!

Role Overview:

As a Customer Support Specialist, you’ll handle customer inquiries across multiple channels—including phone, chat, email, and social media—assisting with account management, technical support, and financial concerns. Your contributions will enhance customer satisfaction and drive operational improvements.

Key Responsibilities:

• Deliver top-tier support through various communication channels
• Assist with account setup, verification, logins, financial transactions, and tech-related issues
• Serve as a trusted advisor, ensuring an exceptional customer experience
• Address inquiries and concerns promptly with professionalism
• Foster strong client relationships through clear and effective communication
• Uphold service quality while adhering to company policies
• Recommend process enhancements to optimize customer interactions

Requirements:

• EU Citizenship or Portuguese Residency Card
• 0-1 year experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Why Join Us:

• Attractive Salary:Competitive compensation that values your skills
• Performance Bonus:Recognizing your achievements
• Meal Allowance:Covering your daily meals
• Transportation Support:Assisting with commuting costs
• Relocation Package:Enjoy a seamless transition with our support for your move
• Onsite Work:Engage and grow in a collaborative office environment

Ready to take the next step?Apply today and be part of a team that values innovation and excellence!