Italian CS

Atlean World; Lisboa; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Meal vouchers

2 extra salaries

Private health insurance after 6 meses

Job summary

Atlean World in Lisbon is seeking an Italian Customer Advisor to support customers via email, chat and phone, becoming a product expert and delivering friendly service.

You will join a multicultural team, benefit from a relocation package, meal vouchers, private health insurance after six months, and two additional salaries as part of the package.

Fluency in Italian and good English, a tech curiosity and strong communication skills are valued, with renewable 12-month contract.

Qualifications

• Fluent in Italian and good English
• Tech-savvy with curiosity about tech
• Experience in customer service is a plus
• Strong communication and empathy
• multisite or multicultural experience is a plus

Responsibilities

• Assist customers via email, chat and phone
• Become a product expert for the brand and products
• Provide helpful troubleshooting and guidance
• Maintain positive interactions with customers across channels

Skills

Italian language

English language

Customer service

Communication

Empathy

Job description

Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries!

We are offering a great work experience in Lisbon, Portugal for a role as an Italian Customer Advisor.

Why a Customer Advisor Specialist role is great for your professional and personal development:

• Live in Lisbon and embrace multicultural experiences
• Represent a global brand
• Fast-track career development opportunity

How a day-to-day will look like:

• Specialist training for the product/service you will:
• Assist customers using your troubleshooting skills
• Become a product expert
• Be ready to help via email/chat and phone calls
• Use your positive energy
• Specialize in a specific brand

What do you need to be successful at this job?

• Language Maestro: Fluent in Italian, good English
• Tech Savvy: Curious about the latest tech
• Customer Charmer: Experience is a bonus
• Communication Virtuoso
• Empathy Expert

By joining this role, this is what you can expect:

• Joyful Lisbon
• Skyrock Growth with a 12-month renewable contract
• Portuguese Extra Delights: Meal vouchers, 2 extra salaries
• Guardians of Wellness: Private health insurance after 6 months

Relocation Package is included:

• Flight to the Future: Covered flight expenses
• First-Class Arrival: Airport pick-up and settling assistance
• Nest in Comfort: Accommodation provided in shared apartments
• Language Safari: Complimentary Portuguese lessons
• Active & Awesome: Free sports activities

Football tournaments, beach barbecues, surf lessons, and cultural events await!

Make it your Next Job Without Boundaries!

Get to know more about Atlean World