Italian Creator Support Specialist — Remote & Growth

Pkrecruiting; Lisboa; Hybrid; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Relocation assistance

Training & development

Flexible hours

Job summary

CloserHire is recruiting an Italian-speaking Creator Support Specialist to assist content creators via chat, email, and calls. You will guide on tools and policies, resolve issues, and ensure a high-quality creator experience.

Join a fast-paced international environment with flexible hours and potential remote or hybrid work. Training is provided, and relocation support is available where needed.

Qualifications

• Italian language fluency (native or C2) required.
• English proficiency (B2 or higher) is essential.
• Experience in customer support or digital services is a plus.

Responsibilities

• Provide support to Italian content creators via chat, email, and calls.
• Guide creators on tools, guidelines, and platform policies.
• Identify recurring issues and relay feedback to internal teams.
• Collaborate with peers to ensure high-quality creator experience.
• Monitor complex cases and follow up with clear communication.

Skills

Italian fluency

English proficiency

Customer support

Multitasking

Communication skills

Job description

CloserHire is recruiting an Italian-speaking Creator Support Specialist to assist content creators via chat, email, and calls. You will guide on tools and policies, resolve issues, and ensure a high-quality creator experience.

Join a fast-paced international environment with flexible hours and potential remote or hybrid work. Training is provided, and relocation support is available where needed.