Italian Creator Support Specialist - Relocation to Lisbon

CloserHire; Lisboa; Hybrid; EUR 7,100 - 12,000; Full time

Benefits offered by this job

Private Health Cover

Job summary

CloserHire is partnering with a leading international digital company to recruit Italian-speaking Creator Support Specialists. In this role, you will be the primary point of contact for Italian content creators, providing operational support and guidance on tools and best practices to improve their experience on digital platforms.

You will have the opportunity to work in an international, fast-paced, and dynamic environment, supporting creators and contributing to platform growth.

Qualifications

• Native or fluent Italian with strong written and spoken skills.
• Good command of English (B2 or higher).
• Experience in customer support or digital services is a plus.

Responsibilities

• Provide support to Italian content creators via chat, email, and calls.
• Assist creators in using tools, guidelines, and policies.
• Identify recurring issues and report feedback to improve products.
• Collaborate with support colleagues to maintain high-quality service.
• Monitor complex cases and ensure timely follow-up.
• Attend ongoing training on products, policies, and best practices.

Skills

Italian language

English language

Customer support

Multitasking

Communication skills

Job description

CloserHire is partnering with a leading international digital company to recruit Italian-speaking Creator Support Specialists. In this role, you will be the primary point of contact for Italian content creators, providing operational support and guidance on tools and best practices to improve their experience on digital platforms.

You will have the opportunity to work in an international, fast-paced, and dynamic environment, supporting creators and contributing to platform growth.