IT Support Technician - Onsite Porto | Hybrid/Remote

KCS IT; Porto; Presencial; EUR 20 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free training programs

International projects in Benelux

Hybrid/Remote/Onsite project options

Well-being programs (nutrition, yoga,

Resumo da oferta

KCS IT, established in Lisbon with expanding hubs, invites applications for an Amazing IT Support Technician in Porto. This mid-level onsite role requires hands-on support across Windows and MacOS, hardware/software troubleshooting, ITSM tools, and strong customer service.

You will work with local and global IT teams, ensuring SLA adherence and accurate documentation. Fluency in English is mandatory, and candidates must reside in Portugal.

Qualificações

• Minimum 4+ years in IT desktop support or similar role.
• Experience in Windows and MacOS environments with hardware/software troubleshooting.
• Fluency in English and strong customer service mindset is mandatory.

Conhecimentos

IT Desktop Support

Windows & MacOS

Office & Messaging

Hardware & Software Troubleshooting

Device management (laptops, mobiles)

ITSM / ServiceNow

Networking & Wi-Fi

IT asset management

Customer service

English fluency

Ferramentas

ServiceNow

Microsoft Office Suite

MDM

Descrição da oferta de emprego

KCS IT, established in Lisbon with expanding hubs, invites applications for an Amazing IT Support Technician in Porto. This mid-level onsite role requires hands-on support across Windows and MacOS, hardware/software troubleshooting, ITSM tools, and strong customer service.

You will work with local and global IT teams, ensuring SLA adherence and accurate documentation. Fluency in English is mandatory, and candidates must reside in Portugal.