IT Operations Trainee: Global Infrastructure & Support

Siemens Healthineers AG; Lisboa; On-site; EUR 18,000 - 22,000; Full time

Job summary

Siemens Healthineers AG in Lisbon, Portugal invites applications for the IT Operations Trainee position. You will provide essential infrastructure support, manage user accounts, configure equipment, and coordinate hardware resolutions within a global health technology environment.

Joining a diverse, worldwide team, you’ll work with Microsoft Office, assist with service desk activities, and help deploy IT projects across regions including Algeria. Fluent English and a degree in IT are required.

Qualifications

• Fluent in English, written and spoken (mandatory).
• Very good MS Office.
• University Degree in Computer Science, IT, or similar.
• Communication skills and team orientation.
• Flexibility and ability to work under pressure, in a changing environment.
• Results and quality orientation.

Responsibilities

• Provide support for infrastructure services (connectivity, printing, modern workspace – laptops –, file sharing, Office 365, etc.) ensuring their stability and performance.
• Manage user accounts, including onboarding/offboarding and access rights management.
• Configure and prepare IT equipment (PCs, phones, etc.) ensuring availability for users.
• Diagnose, support, and coordinate resolution of hardware issues.
• Provide on-site support for local operations service offerings.
• Install business applications and configure user environments.
• Assist users in taking full advantage of their equipment.
• Handle IT service desk complaints and escalations, providing quick solutions.
• Implement country-level support concepts in compliance with EMEA standards (Europe, Middle East, Africa).
• Contribute to the deployment of centrally defined IT infrastructure projects in Algeria.
• Manage external IT service providers, both global and local, to support troubleshooting processes.
• Maintain and manage IT assets and peripherals, ensuring proper housekeeping.

Skills

Fluent in English (written and spoken)

Communication skills

Team orientation

Flexibility

Ability to work under pressure

Results and quality orientation

Education

University Degree in Computer Science/IT or similar

Tools

MS Office

Job description

Siemens Healthineers AG in Lisbon, Portugal invites applications for the IT Operations Trainee position. You will provide essential infrastructure support, manage user accounts, configure equipment, and coordinate hardware resolutions within a global health technology environment.

Joining a diverse, worldwide team, you’ll work with Microsoft Office, assist with service desk activities, and help deploy IT projects across regions including Algeria. Fluent English and a degree in IT are required.