Customer Service Engineer Trainee - Algarve (m/f/d)

Siemens Healthineers AG; Faro; On-site; EUR 7,800 - 11,000; Full time

Job summary

Siemens Healthineers AG is seeking a Customer Service Engineer Trainee for the Algarve region. This internship offers hands-on development in the after-sales process for medical equipment across X-Ray, Ultrasound, Computed Tomography, and Magnetic Resonance Imaging, with exposure to installation, IT integration, and customer training.

As part of the Technical Service Team, you will support site planning, equipment installation, and ongoing customer support while developing technical,

Qualifications

• Degree in electronics or electrical engineering or related field.
• Fluency in English is essential.
• Proactive, dynamic, and eager to learn in a collaborative environment.

Responsibilities

• Support the planning and preparation of installation sites.
• Support the preparation and installation of equipment at customer sites.
• Support the integration of equipment into the customer’s IT infrastructure.
• Support user training.
• Maintain close contact with customers and provide support in troubleshooting and problem resolution.
• Support preventive and corrective maintenance activities.
• Liaise with the Back Office team to ensure high levels of customer satisfaction.

Skills

Fluent in English

Proactive

Dynamic learner

Team player

Education

Degree in Electronics Engineering, Electrical Engineering, or a related field

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Customer Service Engineer Trainee – Algarve (m/f/d)

We offer a flexible and dynamic environment with opportunities to step outside your comfort zone and grow both personally and professionally. Does this sound interesting? Then our Customer Services team has an opportunity for a Customer Service Engineer Trainee – Algarve. This internship will allow you to develop technical, professional, and interpersonal skills within a leading multinational company in the healthcare sector.

As Part Of The Siemens Healthineers Technical Service Team, You Will Participate In The Different Stages Of The After-sales Process For Medical Equipment, Working Across The Following Areas: X-Ray, Ultrasound, Computed Tomography, and Magnetic Resonance Imaging.

In This Role You Will

• Support the planning and preparation of installation sites
• Support the preparation and installation of equipment at customer sites
• Support the integration of equipment into the customer’s IT infrastructure
• Support user training
• Maintain close contact with customers and provide support in troubleshooting and problem resolution
• Support preventive and corrective maintenance activities
• Liaise with the Back Office team to ensure high levels of customer satisfaction

What you need:

• Degree in Electronics Engineering, Electrical Engineering, or a related field
• Proactive approach to finding solutions together with team members (Service Engineers, Application Specialists, and Sales)
• Dynamic, proactive, and eager to learn
• Fluent in English (essential)

Who we are:

We are a team of more than 74,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How We Work

How we work When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at siemens-healthineers.com