IT Operations Trainee (m/f/d)

Siemens Healthineers AG; Lisboa; On-site; EUR 18,000 - 22,000; Full time

Job summary

Siemens Healthineers AG in Lisbon, Portugal invites applications for the IT Operations Trainee position. You will provide essential infrastructure support, manage user accounts, configure equipment, and coordinate hardware resolutions within a global health technology environment.

Joining a diverse, worldwide team, you’ll work with Microsoft Office, assist with service desk activities, and help deploy IT projects across regions including Algeria. Fluent English and a degree in IT are required.

Qualifications

• Fluent in English, written and spoken (mandatory).
• Very good MS Office.
• University Degree in Computer Science, IT, or similar.
• Communication skills and team orientation.
• Flexibility and ability to work under pressure, in a changing environment.
• Results and quality orientation.

Responsibilities

• Provide support for infrastructure services (connectivity, printing, modern workspace – laptops –, file sharing, Office 365, etc.) ensuring their stability and performance.
• Manage user accounts, including onboarding/offboarding and access rights management.
• Configure and prepare IT equipment (PCs, phones, etc.) ensuring availability for users.
• Diagnose, support, and coordinate resolution of hardware issues.
• Provide on-site support for local operations service offerings.
• Install business applications and configure user environments.
• Assist users in taking full advantage of their equipment.
• Handle IT service desk complaints and escalations, providing quick solutions.
• Implement country-level support concepts in compliance with EMEA standards (Europe, Middle East, Africa).
• Contribute to the deployment of centrally defined IT infrastructure projects in Algeria.
• Manage external IT service providers, both global and local, to support troubleshooting processes.
• Maintain and manage IT assets and peripherals, ensuring proper housekeeping.

Skills

Fluent in English (written and spoken)

Communication skills

Team orientation

Flexibility

Ability to work under pressure

Results and quality orientation

Education

University Degree in Computer Science/IT or similar

Tools

MS Office

Job description

Job Requirements

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Job Requirements

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

IT Operations Trainee (m/f/d)

You Will

• Provide support for infrastructure services (connectivity, printing, modern workspace – laptops –, file sharing, Office 365, etc.) ensuring their stability and performance.
• Manage user accounts, including onboarding/offboarding and access rights management.
• Configure and prepare IT equipment (PCs, phones, etc.) ensuring availability for users.
• Diagnose, support, and coordinate resolution of hardware issues.
• Provide on-site support for local operations service offerings.
• Install business applications and configure user environments.
• Assist users in taking full advantage of their equipment.
• Handle IT service desk complaints and escalations, providing quick solutions.
• Implement country-level support concepts in compliance with EMEA standards (Europe, Middle East, Africa).
• Contribute to the deployment of centrally defined IT infrastructure projects in Algeria.
• Manage external IT service providers, both global and local, to support troubleshooting processes.
• Maintain and manage IT assets and peripherals, ensuring proper housekeeping.

Work Experience

You need to have:

• Fluent in English, written and spoken (mandatory).
• Very good MS Office.
• University Degree in Computer Science, IT, or similar.
• Communication skills and team orientation.
• Flexibility and ability to work under pressure, in a changing environment.
• Results and quality orientation.

Who we are

We are a team of more than 74,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How We Work

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at siemens-healthineers.com