IT Infrastructure Technician (M/F)

Interlog Group; Portugal; Presencial; EUR 21 000 - 32 000; Tempo integral

Resumo da oferta

Interlog Solutions in Portugal seeks a junior to mid-level IT Infrastructure Technician to join a multi-site team. You will handle Level 1/2 support, workstation setup, Windows 11/AD administration, and Google Workspace support, while performing network diagnostics and security tasks.

Ideal candidates have 1–3 years of hands-on IT experience, possess autonomy and pragmatism, and communicate effectively in English. French is a plus; join a global group with diverse hubs.

Qualificações

• 1–3 years of experience in IT infrastructure or similar role
• Fluency in English; knowledge of French is a plus
• Autonomous, responsive, pragmatic with ability to own day-to-day IT operations

Responsabilidades

• Provide Level 1/2 user support and manage support tickets through GLPI
• Prepare, install, replace, and configure workstations
• Carry out day-to-day administration of Windows 11 and Active Directory
• Provide support for Google Workspace and end-user applications
• Perform first-level network diagnostics (LAN, Wi‑Fi, VLAN, DNS, DHCP, VPN)
• Provide first-level support for network equipment and WatchGuard firewalls
• Manage hardware, inventory and company IT equipment fleet
• Apply Interlog Solutions’ patching, hardening and security procedures
• Carry out operational checks on backups and monitoring systems
• Assist with incidents and escalate to Infrastructure team when needed
• Document interventions and keep technical procedures up to date

Conhecimentos

Level 1/2 support

Active Directory

TCP/IP networking

DNS

DHCP

VLAN

VPN

Google Workspace

WatchGuard

VMware/Proxmox

GLPI

Veeam

Centreon

Cybersecurity basics

Hardware support

Ferramentas

GLPI

Google Workspace

WatchGuard

Centreon

VMware/Proxmox

Veeam

Descrição da oferta de emprego

With more than 260 employees across several development hubs in France (headquarters), India, USA, Mexico and Portugal, Interlog Solutions is looking for an IT Infrastructure Technician to join the team as soon as possible.

We are looking for someone with 1 to 3 years of experience.

Key Responsibilities

• Provide Level 1/2 user support and manage support tickets through GLPI.
• Prepare, install, replace, and configure workstations.
• Carry out day-to-day administration of Windows 11 and Active Directory, including user accounts, groups, permissions, and workstations.
• Provide support for Google Workspace and end-user applications.
• Perform first-level network diagnostics involving LAN, Wi-Fi, VLAN, DNS, DHCP, and VPN.
• Provide first-level support for network equipment and WatchGuard firewalls.
• Manage hardware, inventory, and the company’s IT equipment fleet.
• Apply Interlog Solutions’ defined patching, hardening, and security procedures.
• Carry out operational checks on backups, monitoring systems, and local equipment.
• Assist with incidents and escalates issues to the Infrastructure team when necessary.
• Document interventions and keep technical procedures up to date.

Required Technical Skills

• Active Directory.
• TCP/IP networking, DNS, DHCP, VLAN, and VPN.
• Basic knowledge of firewalls and network security.
• Hardware support, including computers, monitors, printers, and network equipment.
• Knowledge of GLPI, Google Workspace, WatchGuard, Centreon, VMware/Proxmox, or Veeam will be considered an advantage.
• Awareness of cybersecurity best practices.

Candidate Profile

We are looking for a junior to mid-level IT Technician, ideally with 1 to 3 years of experience, who enjoys hands‑on, operational work.

Above all, we are looking for someone who is autonomous, responsive, and pragmatic, and who can quickly take ownership of day‑to‑day IT operations without requiring constant supervision.

Fluency in English is required. Knowledge of French is considered an advantage.

At Interlog, we are committed to values aimed at leading us to work of excellence. Your energy, your investment and your personal touch are welcome in our dynamic team! Our mission is to be invested in our work to provide our customers with the best possible solutions.

Full Time