IT Helpdesk | Remote/Hybrid Support & Career Growth

Growin; Viseu; Presencial; EUR 12 000 - 18 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Tailor-made career management plan

Work-life balance

Supportive team

Resumo da oferta

Growin is seeking a dedicated IT Helpdesk professional for on-site support at the Carnaxide office in Portugal. You will handle first-line IT issues, configure devices, and assist users across Windows and Mac environments. English communication is essential as part of daily tasks.

The role emphasizes readiness to work on-site, with opportunities to grow within a dynamic tech-focused team.

Qualificações

• Experience in service desk or helpdesk in a fast-paced environment.
• Background in Computer Information Systems.
• Experience in MAC and Windows configurations.
• Experience in Google Suite, Atlassian products.
• Experience in conferencing technologies is a plus.
• Ability to communicate in English.
• Availability to work fully on-site at Carnaxide office.

Responsabilidades

• Provide first-line IT support to staff and resolve incidents.
• Assist with hardware and software troubleshooting and imaging.
• Support onboarding and asset setup for new hires.

Conhecimentos

Service desk experience

IT background

Networking principles

English fluency

Windows configurations

MAC configurations

Ferramentas

Google Suite

Atlassian tools

Descrição da oferta de emprego

Growin is seeking a dedicated IT Helpdesk professional for on-site support at the Carnaxide office in Portugal. You will handle first-line IT issues, configure devices, and assist users across Windows and Mac environments. English communication is essential as part of daily tasks.

The role emphasizes readiness to work on-site, with opportunities to grow within a dynamic tech-focused team.