International Customer Support Specialists (M/F/X)

Randstad Portugal; Lisboa; On-site; EUR 17,000 - 21,000; Full time

Benefits offered by this job

Meal allowance

Health insurance

Initial training

Career progression

Job summary

Randstad Portugal is recruiting multilingual Customer Support Specialists to assist international customers in Turkish, Swedish, Danish, Russian, Polish, Greek, or Czech. Based in Portugal, you will join a dynamic, multicultural team delivering world-class service across phone, email, live chat, and social media.

You will receive paid initial training, an attractive base salary with meal allowance, health insurance, and clear career progression within a supportive environment.

Qualifications

• Language proficiency: Native or C1/C2-level fluency in Turkish, Swedish, Danish, Russian, Polish, Greek, or Czech (mandatory).
• English proficiency: Good working knowledge of English (B2 level or higher).
• Education: High school diploma or equivalent.
• Communication: Excellent listening, verbal and written communication.

Responsibilities

• Multi-Channel Engagement: respond to international customers via phone, email, live chat, and social media.
• Problem Resolution: troubleshoot issues and provide clear solutions.
• Customer Satisfaction: deliver empathetic, personalized service to ensure positive experiences.
• Process Excellence: record details and interactions accurately in the CRM.

Skills

Turkish

Swedish

Danish

Russian

Polish

Greek

Czech

English (B2+)

Education

High school diploma or equivalent

Tools

CRM tools

Job description

Multiple Languages Needed: Turkish | Swedish | Danish | Russian | Polish | Greek | Czech
Are you fluent in one of our target languages and proficient in English? Looking for an exciting opportunity for professional growth in a vibrant, multicultural setting?

We have the perfect career path for you! We are currently recruiting Customer Support Specialists across various European and global languages to join our booming international team based in Portugal.

Open Language Roles

We are actively hiring native or fluent speakers for:

Turkish | Swedish | Danish | Russian
Polish | Greek | Czech

responsabilidades chave

Key Responsibilities

• Multi-Channel Engagement: Provide world-class support to international customers in your native language via phone, email, live chat, and social media.


• Problem Resolution: Resolve inquiries promptly, troubleshoot product and service issues, and provide clear solutions.


• Customer Satisfaction: Deliver friendly, empathetic, and personalized service to ensure outstanding user experiences.


• Process Excellence: Record customer details and interaction history accurately in the internal CRM database.

competências

Qualifications & Skills

• Language Proficiency: Native or C1/C2-level fluency in Turkish, Swedish, Danish, Russian, Polish, Greek, or Czech (mandatory).


• English Proficiency: Good working knowledge of English (B2 level or higher) for internal communication and training.


• Education: High school diploma or equivalent.


• Communication: Exceptional active listening, verbal, and written communication skills.


• Tech-Savvy: Basic computer literacy and comfort navigating CRM tools and online platforms.

principais benefícios

What We Offer

• Competitive Package: Attractive base salary plus meal allowance.


• Performance Rewards: Regular performance bonuses based on overall achievement.


• Health & Wellbeing: Comprehensive health insurance plan.


• Growth & Integration: Paid initial training, ongoing career progression, and an open, multicultural workplace in sunny Portugal.

Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience. We are committed to ensuring that our recruitment and hiring process meets the needs of all people.