Multilingual Customer Support Specialist|Growth & Benefits

Randstad Portugal; Lisboa; Vor Ort; EUR 17.000 - 21.000; Vollzeit

Benefits dieser Stelle

Meal allowance

Health insurance

Initial training

Career progression

Zusammenfassung

Randstad Portugal is recruiting multilingual Customer Support Specialists to assist international customers in Turkish, Swedish, Danish, Russian, Polish, Greek, or Czech. Based in Portugal, you will join a dynamic, multicultural team delivering world-class service across phone, email, live chat, and social media.

You will receive paid initial training, an attractive base salary with meal allowance, health insurance, and clear career progression within a supportive environment.

Qualifikationen

• Language proficiency: Native or C1/C2-level fluency in Turkish, Swedish, Danish, Russian, Polish, Greek, or Czech (mandatory).
• English proficiency: Good working knowledge of English (B2 level or higher).
• Education: High school diploma or equivalent.
• Communication: Excellent listening, verbal and written communication.

Aufgaben

• Multi-Channel Engagement: respond to international customers via phone, email, live chat, and social media.
• Problem Resolution: troubleshoot issues and provide clear solutions.
• Customer Satisfaction: deliver empathetic, personalized service to ensure positive experiences.
• Process Excellence: record details and interactions accurately in the CRM.

Kenntnisse

Turkish

Swedish

Danish

Russian

Polish

Greek

Czech

English (B2+)

Ausbildung

High school diploma or equivalent

Tools

CRM tools

Jobbeschreibung

Randstad Portugal is recruiting multilingual Customer Support Specialists to assist international customers in Turkish, Swedish, Danish, Russian, Polish, Greek, or Czech. Based in Portugal, you will join a dynamic, multicultural team delivering world-class service across phone, email, live chat, and social media.

You will receive paid initial training, an attractive base salary with meal allowance, health insurance, and clear career progression within a supportive environment.