Dutch & English Customer Care – Lisbon Opportunity

CallForTalents; Arroios; On-site; EUR 18,000 - 28,000; Full time

Benefits offered by this job

€100 performance bonus

€150 language bonus

Hybrid opportunity after 3 months

International working environment

Growth opportunities

Job summary

CallForTalents is seeking a Dutch & English Customer Support Agent in Lisbon, Portugal. You will provide professional support in Dutch and English and handle inquiries to deliver effective solutions, ensuring a positive customer experience with clear communication.

The role offers an on-site start with a transition to hybrid after three months, plus bonuses and an international environment for growth.

Qualifications

• Fluency in both Dutch and English.
• Strong communication, interpersonal, and problem-solving skills.
• A professional, proactive, and customer-oriented attitude.
• Must currently reside in Lisbon, Portugal.

Responsibilities

• Provide professional and efficient customer support in Dutch and English.
• Handle customer inquiries, identify issues, and deliver effective solutions.
• Ensure a positive customer experience through clear communication and a customer-focused approach.
• Maintain high service quality and contribute to customer satisfaction.

Skills

Dutch language

English language

Communication skills

Problem solving

Customer focus

Job description

Dutch & English Customer Support Agent | Lisbon, Portugal

Build Your Career in an International Environment!

Are you fluent in Dutch and English and passionate about delivering excellent customer experiences? Join an international team in Lisbon and take the next step in your career with an opportunity that combines professional development, a supportive work environment, and attractive additional bonuses.

Your Role

• Provide professional and efficient customer support in Dutch and English.
• Handle customer inquiries, identify issues, and deliver effective solutions.
• Ensure a positive customer experience through clear communication and a customer-focused approach.
• Maintain high service quality and contribute to customer satisfaction.

Requirements

• Fluency in both Dutch and English.
• Strong communication, interpersonal, and problem-solving skills.
• A professional, proactive, and customer-oriented attitude.
• Must currently reside in Lisbon, Portugal.

Working Conditions

• Schedule: 08:00–18:00.
• Work model: On-site initially, with the possibility of transitioning to a hybrid model after the first three months.

What We Offer

• €100 performance bonus.
• €150 additional language bonus.
• Potential hybrid work opportunity after three months.
• An international working environment.
• Opportunities for professional growth and development.