Hybrid Restaurant Growth & Account Manager

Tripadvisor; Lisboa; Hybrid; EUR 30,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Lunch vouchers

Flexible working environment

Parental leave

Bonuses

Job summary

TheFork, part of the Tripadvisor Group, is hiring a customer sales/account manager in Lisbon. You will make outbound calls to present solutions to restaurants to help them grow revenue with TheFork month over month.

You will support restaurants by phone and email, upsell products, build long-term relationships, and train users on our tools as part of an international, inclusive team focused on growth and impact.

Qualifications

• Experience as sales representative or account manager.
• Experience in pitching and selling promotions/deals/flash sales.
• Experience handling a high number (45-50) of outbound and inbound calls and portfolios with numerous accounts (from 400 to 800).

Responsibilities

• Make outbound to current customers to present solutions to increase revenue with TheFork month over month.
• Support, mainly through email and phone, restaurants with positioning strategy, revenue management and online marketing.
• Selling, upselling and retaining products and customers.
• Be the primary point of contact and build long-term relationships with customers.
• Ensure the support and training to use our tools.

Skills

Sales experience

Account management

Portuguese (C2)

English fluent

Outbound calls

Job description

TheFork, part of the Tripadvisor Group, is hiring a customer sales/account manager in Lisbon. You will make outbound calls to present solutions to restaurants to help them grow revenue with TheFork month over month.

You will support restaurants by phone and email, upsell products, build long-term relationships, and train users on our tools as part of an international, inclusive team focused on growth and impact.