Hybrid NOC Core CS Lead & Technical Authority

Capgemini; Portugal; Híbrido; EUR 45 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health and life insurance

Referral program with bonuses fortalen

Great office locations

Resumo da oferta

Capgemini is seeking a NOC-focused engineer to provide technical leadership, manage major incidents, and ensure service availability across multiple domains. The role emphasizes mentoring, cross-functional collaboration, and end-to-end network oversight within a hybrid work environment.

You will work with Core CS/Voice Core teams and drive governance, while collaborating with vendors and internal stakeholders to sustain high performance and continuous improvement.

Qualificações

• Degree in Telecommunications, Networking, Computer Science or related field.
• Experience in Mobile Core Network engineering, support or operations.
• Strong analytical, troubleshooting and problem-solving skills.
• Ability to communicate in Spanish and English within a technical environment.
• Core Network Platforms, Signaling & Interconnect, and Vendor experience helpful.

Responsabilidades

• Provide technical leadership within the NOC, ensuring network and service availability, performance, and operational excellence.
• Lead major incident management, troubleshooting, and service restoration activities across multiple technology domains.
• Act as a senior point of reference for operational teams, driving technical guidance and decision-making.
• Coordinate cross-functional teams, vendors, and stakeholders to ensure efficient issue resolution and service continuity.
• Contribute to process improvement, operational governance, and NOC performance management.
• Mentor and support engineers, fostering technical growth and knowledge sharing.
• Depending on the profile, act as either a Core CS / Voice Core technical lead or a transversal NOC lead with end-to-end network oversight.

Conhecimentos

Analytical thinking

Troubleshooting

Problem-solving

Spanish communication

English communication

Formação académica

Degree in Telecommunications, Networking, CS or related

Descrição da oferta de emprego

Capgemini is seeking a NOC-focused engineer to provide technical leadership, manage major incidents, and ensure service availability across multiple domains. The role emphasizes mentoring, cross-functional collaboration, and end-to-end network oversight within a hybrid work environment.

You will work with Core CS/Voice Core teams and drive governance, while collaborating with vendors and internal stakeholders to sustain high performance and continuous improvement.