Hybrid Senior NOC Core & Voice Tech Lead

Capgemini Engineering; Lisboa; Híbrido; EUR 70 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work

Health and life insurance

Referral program

Career growth programs

Training and certifications

International projects

Great office locations

Resumo da oferta

Capgemini Engineering, a world leader in engineering services, seeks a Senior NOC Lead to ensure network availability, performance, and operational excellence across multiple domains.

You will mentor engineers, lead major incident management, coordinate cross-functional teams, and contribute to process improvements while delivering secure, reliable services in a hybrid Lisbon-based setup. This role offers growth through diverse international projects and continuous training.

Qualificações

• Degree in Telecommunications, Networking, Computer Science or related field.
• Experience in Mobile Core Network engineering, support or operations.
• Strong analytical, troubleshooting and problem-solving skills.
• Ability to communicate in Spanish and English within a technical environment.

Responsabilidades

• Provide technical leadership within the NOC, ensuring network and service availability, performance, and operational excellence.
• Lead major incident management, troubleshooting, and service restoration activities across multiple technology domains.
• Act as a senior point of reference for operational teams, driving technical guidance and decision-making.
• Coordinate cross-functional teams, vendors, and stakeholders to ensure efficient issue resolution and service continuity.
• Contribute to process improvement, operational governance, and NOC performance management.
• Mentor and support engineers, fostering technical growth and knowledge sharing.
• Depending on the profile, act as either a Core CS / Voice Core technical lead or a transversal NOC lead with end-to-end network oversight.

Conhecimentos

Network troubleshooting

Incident management

Leadership

Cross-functional coordination

Mentoring

Analytical thinking

Spanish & English communication

Formação académica

Degree in Telecommunications, Networking, Computer Science

Ferramentas

Core Network Platforms (HLR, HSS, CUDB, UDM, UDR, AuC, EIR, DNS)

IMS & Voice Core (CSCF, MTAS, MGW, MGC, MRF, Media Server)

Signaling & Interconnect (SS7, SIGTRAN, Diameter, SIP, SBC, STP)

Vendors: Ericsson, Huawei

Descrição da oferta de emprego

Capgemini Engineering, a world leader in engineering services, seeks a Senior NOC Lead to ensure network availability, performance, and operational excellence across multiple domains.

You will mentor engineers, lead major incident management, coordinate cross-functional teams, and contribute to process improvements while delivering secure, reliable services in a hybrid Lisbon-based setup. This role offers growth through diverse international projects and continuous training.