Senior NOC Core CS Engineer / Technical Lead

Capgemini; Portugal; Presencial; EUR 45 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health and life insurance

Referral program with bonuses fortalen

Great office locations

Resumo da oferta

Capgemini is seeking a NOC-focused engineer to provide technical leadership, manage major incidents, and ensure service availability across multiple domains. The role emphasizes mentoring, cross-functional collaboration, and end-to-end network oversight within a hybrid work environment.

You will work with Core CS/Voice Core teams and drive governance, while collaborating with vendors and internal stakeholders to sustain high performance and continuous improvement.

Qualificações

• Degree in Telecommunications, Networking, Computer Science or related field.
• Experience in Mobile Core Network engineering, support or operations.
• Strong analytical, troubleshooting and problem-solving skills.
• Ability to communicate in Spanish and English within a technical environment.
• Core Network Platforms, Signaling & Interconnect, and Vendor experience helpful.

Responsabilidades

• Provide technical leadership within the NOC, ensuring network and service availability, performance, and operational excellence.
• Lead major incident management, troubleshooting, and service restoration activities across multiple technology domains.
• Act as a senior point of reference for operational teams, driving technical guidance and decision-making.
• Coordinate cross-functional teams, vendors, and stakeholders to ensure efficient issue resolution and service continuity.
• Contribute to process improvement, operational governance, and NOC performance management.
• Mentor and support engineers, fostering technical growth and knowledge sharing.
• Depending on the profile, act as either a Core CS / Voice Core technical lead or a transversal NOC lead with end-to-end network oversight.

Conhecimentos

Analytical thinking

Troubleshooting

Problem-solving

Spanish communication

English communication

Formação académica

Degree in Telecommunications, Networking, CS or related

Descrição da oferta de emprego

Job DescriptionAt Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

YOUR ROLE

• Provide technical leadership within the NOC, ensuring network and service availability, performance, and operational excellence.
• Lead major incident management, troubleshooting, and service restoration activities across multiple technology domains.
• Act as a senior point of reference for operational teams, driving technical guidance and decision‑making.
• Coordinate cross‑functional teams, vendors, and stakeholders to ensure efficient issue resolution and service continuity.
• Contribute to process improvement, operational governance, and NOC performance management.
• Mentor and support engineers, fostering technical growth and knowledge sharing.
• Depending on the profile, act as either a Core CS / Voice Core technical lead or a transversal NOC lead with end‑to‑end network oversight.

YOUR PROFILE

• Degree in Telecommunications, Networking, Computer Science or a related field.
• Experience in Mobile Core Network engineering, support or operations.
• Strong analytical, troubleshooting and problem‑solving skills.
• Ability to communicate in Spanish and English within a technical environment.
• Core Network Platforms: HLR, HSS/HSS-FE, CUDB, UDM, UDR, AuC, EIR, DNS. IMS & Voice Core: CSCF, MTAS, MGW, MGC, MRF, Media Server. Signaling & Interconnect: SS7, SIGTRAN, Diameter, SIP, SBC, STP. Vendors: Ericsson, Huawei.

WHAT YOU'LL LOVE ABOUT WORKING HERE

Long DescriptionJoin a multicultural and inclusive team environment. Enjoy a supportive atmosphere promoting work life balance. Hybrid work. Your career growth is central to our mission. Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities. Access valuable training and certifications in cutting edge technologies. Engage in exciting national and international projects.

• Health and life insurance.
• Referral program with bonuses for talent recommendations.
• Great office locations.

ABOUT CAPGEMINI

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology, and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.