Senior NOC Core CS Engineer / Technical Lead

Capgemini Engineering; Fundão; Híbrido; EUR 60 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work

Health and life insurance

Referral program with bonuses

Great office locations

Career growth programs

Resumo da oferta

Capgemini Engineering is seeking a NOC Lead to provide technical leadership and ensure network and service availability across multiple domains. You will coordinate cross-functional teams, vendors, and incident response to restore services efficiently.

The ideal candidate has a degree in Telecommunications or related fields and hands-on experience in Mobile Core networks, signaling, and core network platforms. This role offers hybrid work and opportunities for professional growth.

Qualificações

• Experience in Mobile Core Network engineering, support or operations.
• Strong analytical and problem-solving abilities.
• Ability to lead incidents and coordinate cross-functional teams.
• Experience with core network components and signaling protocols.
• Proficiency in Spanish and English in a technical environment.

Responsabilidades

• Provide technical leadership within the NOC, ensuring network and service availability.
• Lead major incident management, troubleshooting, and service restoration activities.
• Act as a senior point of reference for operational teams, guiding decisions.
• Coordinate cross-functional teams, vendors, and stakeholders for issue resolution.
• Contribute to process improvement, governance, and performance management.
• Mentor and support engineers to foster technical growth.
• Depending on profile, act as Core CS/Voice Core lead or transversal NOC lead.

Conhecimentos

Analytical skills

Troubleshooting

Problem-solving

Leadership

Mentoring

Formação académica

Degree in Telecommunications, Networking, Computer Science or related field

Ferramentas

NOC tools

Descrição da oferta de emprego

Job Description

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

YOUR ROLE

• Provide technical leadership within the NOC, ensuring network and service availability, performance, and operational excellence.
• Lead major incident management, troubleshooting, and service restoration activities across multiple technology domains.
• Act as a senior point of reference for operational teams, driving technical guidance and decision-making.
• Coordinate cross-functional teams, vendors, and stakeholders to ensure efficient issue resolution and service continuity.
• Contribute to process improvement, operational governance, and NOC performance management.
• Mentor and support engineers, fostering technical growth and knowledge sharing.
• Depending on the profile, act as either a Core CS / Voice Core technical lead or a transversal NOC lead with end-to-end network oversight.

YOUR PROFILE

• Degree in Telecommunications, Networking, Computer Science or a related field.
• Experience in Mobile Core Network engineering, support or operations.
• Strong analytical, troubleshooting and problem-solving skills.
• Ability to communicate in Spanish and English within a technical environment.
• Core Network Platforms: HLR, HSS/HSS-FE, CUDB, UDM, UDR, AuC, EIR, DNS.
• IMS & Voice Core: CSCF, MTAS, MGW, MGC, MRF, Media Server.
• Signaling & Interconnect: SS7, SIGTRAN, Diameter, SIP, SBC, STP.
• Vendors: Ericsson, Huawei.

WHAT YOU’LL LOVE ABOUT WORKING HERE

• Join a multicultural and inclusive team environment.
• Enjoy a supportive atmosphere promoting work life balance.
• Hybrid work.
• Your career growth is central to our mission. Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities.
• Access valuable training and certifications in cutting edge technologies.
• Engage in exciting national and international projects.
• Health and life insurance.
• Referral program with bonuses for talent recommendations.
• Great office locations.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology, and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.