Host Lisbon

LVMH; Lisboa; Hybrid; EUR 12,000 - 18,000; Full time

Job summary

Louis Vuitton in Lisbon is seeking a Host/Hostess to welcome clients with warmth and embody the brand ambassador role. You will help customers by providing beverages, initiating first contact, and guiding them through the catalog while awaiting a Client Advisor.

Thrive in a fast-paced luxury retail environment with an international clientele, supporting the store team and contributing to the Louis Vuitton culture.

Qualifications

• Experience in customer service, hospitality, or retail environments.
• Welcoming attitude and ability to work in a team.

Responsibilities

• Greet clients warmly as ambassadors of the brand.
• Provide beverage service to customers in the waiting line and in-store.
• Create first contact with customers and guide them through the product catalog.
• Support store team with tasks depending on traffic.

Skills

Customer service

Team player

Job description

As a Hostess/Host, you will be an ambassador of the Brand, ensuring that every client is treated according to the Louis Vuitton promise. You will welcome our clients in a smiley and warm manner and make sure you provide them with the help they need : provide beverage service to customers in the waiting line and in the shop, create a first contact with them and encourage small talks to discover their needs, guide them through the products catalog while waiting to be attended by a Client Advisor. You will support the store team with various tasks in store depending on the traffic. This is an opportunity for those who thrive in a fast-paced environment, seeking to discover the luxury Retail environment with an international clientele & the Louis Vuitton culture

Job responsabilities

DUTIES AND RESPONSIBILITIES

• Experience working in customer service, hospitality, catering or retail environment dealing with a diverse clientele.
• Has a welcoming attitude works well in a team setting, willing to provide help and satisfy customers to give them the best experience when entering our stores.

Profile

• Proactive and solution-oriented mindset, with the ability to anticipate and resolve challenges efficiently.
• Adaptable and resilient in a fast-paced retail environment, demonstrating flexibility in response to evolving store needs.