Hospitality Ops Lead for 3 Lisbon Hostels

880 Collective; Lisboa; Presencial; EUR 60 000 - 90 000; Tempo integral

Resumo da oferta

8 80 Collective in Lisbon is seeking a Head of Operations to oversee day-to-day operations across our 3 hostels. This on-site role requires practical leadership, hands-on problem solving, and a focus on smooth, guest‑centric operations.

You will support hostel managers and the ownership team, streamline processes, coordinate maintenance and suppliers, and ensure high hospitality standards across properties.

Qualificações

• Experience in hospitality operations or management.
• Strong organisational and problem‑solving skills.
• Ability to coordinate teams across multiple sites.
• Fluent English and valid driving licence.

Responsabilidades

• Overseeing the daily operations of 3 hostels in Lisbon.
• Support hostel managers and the ownership team.
• Ensure operational standards and procedures are followed.
• Identify problems and implement practical solutions.
• Improve processes, systems and day‑to‑day operations.
• Coordinate maintenance, suppliers and service providers.
• Assist with purchasing and stock organisation.
• Help managers organize teams and daily priorities.
• Monitor guest experience and identify areas for improvement.
• Analyze trends and develop strategies to enhance guest experience.

Conhecimentos

Hospitality operations

Leadership

Team management

Problem solving

Prioritization

Communication

Multi-site coordination

Guest experience

Process improvement

English fluency

Driving license

Descrição da oferta de emprego

8 80 Collective in Lisbon is seeking a Head of Operations to oversee day-to-day operations across our 3 hostels. This on-site role requires practical leadership, hands-on problem solving, and a focus on smooth, guest‑centric operations.

You will support hostel managers and the ownership team, streamline processes, coordinate maintenance and suppliers, and ensure high hospitality standards across properties.