Greek Speaking Solutions Consultant - Work In Sofia, Bulgaria

Mercier Consultancy Group; Portugal; Presencial; EUR 20 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully paid relocation package (flight,

Fully paid training

Comprehensive health insurance

Monthly performance bonus

Competitive salary

Resumo da oferta

Mercier Consultancy Group is seeking a Greek Speaking Solutions Consultant to join our team in Bulgaria. You will act as the primary contact for Greek-speaking clients, handle inquiries via phone, email, and live chat, and troubleshoot issues to provide timely resolutions.

The role requires native Greek and strong English, with a full relocation package to Sofia and on-site work. Competitive salary, paid training, health insurance, and a performance bonus are offered.

Qualificações

• Native or fluent Greek (spoken and written).
• Proficient level of English.
• Experience in customer support services is preferred.
• Strong problem-solving skills and customer-centric mindset.

Responsabilidades

• Serve as the primary point of contact for Greek-speaking clients in customer support.
• Handle high-volume inquiries via phone, email, and live chat; ensure customer satisfaction.
• Troubleshoot technical or account-related issues to deliver timely resolutions.
• Maintain detailed records of interactions in CRM systems.
• Collaborate with internal teams to improve service processes.
• Participate in ongoing training to stay updated on product developments.
• Uphold professional and empathetic support in every interaction.

Conhecimentos

Greek language

English language

Customer support

Communication

Problem solving

Ferramentas

CRM software

Descrição da oferta de emprego

Greek Speaking Solutions Consultant

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations across the European BPO and customer support services landscape. We take pride in our curated approach to talent acquisition, ensuring that professionals find meaningful careers while our partners achieve operational excellence.

Job Overview

We are currently seeking a talented individual for the Greek Speaking Solutions Consultant position in Bulgaria. This role is a fantastic opportunity to join a fast-growing team in the customer support services industry, offering a perfect blend of professional growth and international experience for those seeking high-quality jobs in Bulgaria.

Key Responsibilities

• Act as the primary point of contact for Greek-speaking clients, providing expert solutions within the customer support services sector.
• Manage high-volume inquiries via phone, email, and live chat, ensuring maximum customer satisfaction.
• Troubleshoot technical or account-related issues to deliver effective, timely resolutions.
• Maintain detailed records of customer interactions within our CRM systems.
• Collaborate with internal departments to refine service processes and enhance the quality of support provided.
• Participate in ongoing training to stay updated on product developments and service excellence standards.
• Uphold the brand reputation by delivering professional and empathetic support in every interaction.
• Native or fluent Greek (spoken and written).
• Proficient level of English to communicate within our multicultural team environment.
• Valid EU passport or work permit for Bulgaria (mandatory).
• Proven track record of excellence in the customer support services industry.
• Strong problem-solving skills and a passion for helping people.
• Ability to relocate to Sofia for this on-site Greek Speaking Solutions Consultant position in Bulgaria.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training programs to jumpstart your career.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package (flight, airport transfer, and initial hotel accommodation).
• Lucrative Monthly Performance Bonus based on your individual targets.
• Dynamic work environment with opportunities for rapid career advancement in the top Greek-speaking jobs in Bulgaria.
• And Much More…

Life in Bulgaria

Choosing to work in Bulgaria offers an incredible quality of life at an affordable cost of living. As one of Europe’s most vibrant capitals, Sofia provides a perfect balance of history, modern urban infrastructure, and a bustling social scene, making it a premier destination for those pursuing professional jobs in Bulgaria. Whether you enjoy the mild continental climate or the picturesque mountain views, you will find Bulgaria to be a welcoming and culturally rich home.

Our full relocation package removes the stress of moving, allowing you to settle into your new life in Bulgaria with ease. Discover why so many professionals are choosing Bulgaria for their next career move, enjoying world-class dining, a thriving ex-pat community, and the professional growth associated with our Greek Speaking Solutions Consultant position in Bulgaria.