Global Training Operations Coordinator

Wlgroup; Oeiras; Híbrido; EUR 30 000 - 42 000; Tempo integral

Resumo da oferta

Wlgroup seeks a training coordination professional to support instructors and students across international courses. You will coordinate course iterations, manage resources, and ensure accurate data in the training management and ERP systems.

The role involves onboarding instructors and processing participants at both on-site and remote locations along the Atlantic coast near Lisbon. The ideal candidate has solid experience in education delivery, strong scheduling and data skills, and fluency in

Qualificações

• Experience delivering education or training in an academy, school, or training arm of an international body.
• Proven ability to manage complex scheduling and resource allocation.

Responsabilidades

• Provide first-line support to training coordinators, instructors and students and resolve issues quickly.
• Coordinate iterations day by day against the academy schedule and adjust as needed.
• Arrange practical and technical support behind courses at on-site and remote locations: access, classroom setup, AV, network, security, facilities.
• Administer scheduling, resources and funding in training management and ERP systems with accuracy and timeliness.
• Help plan and manage overall course schedules and support events such as conferences and workshops.
• Onboard instructors and process new participants.

Conhecimentos

Scheduling experience

Enterprise systems proficiency

Customer service

Learning management system familiarity

Reporting and data skills

Fluent English in technical docs

Formação académica

Bachelor’s degree in Education/Training or related field

Ferramentas

Training management systems

ERP/financial tooling

Learning Management System (LMS)

Descrição da oferta de emprego

Wlgroup seeks a training coordination professional to support instructors and students across international courses. You will coordinate course iterations, manage resources, and ensure accurate data in the training management and ERP systems.

The role involves onboarding instructors and processing participants at both on-site and remote locations along the Atlantic coast near Lisbon. The ideal candidate has solid experience in education delivery, strong scheduling and data skills, and fluency in