Training Coordinator (Iterations, Resources and Funding) for NATO with security clearance

Wlgroup; Oeiras; Presencial; EUR 28 000 - 36 000; Tempo integral

Resumo da oferta

Wlgroup through an international defence academy in Oeiras near Lisbon seeks a coordination-focused professional to support training delivery, coordinating iterations and providing frontline help to coordinators, instructors and students.

You will arrange on-site and remote technical support, manage scheduling data in enterprise systems, onboard instructors, and help plan conferences and workshops, while maintaining clear English-language documentation.

Qualificações

• Experience in education or training delivery.
• Experience with complex scheduling and resource allocation.
• Proficient in enterprise systems for data entry and basic financial processing.
• Strong customer-service record.
• Familiarity with a learning management system.
• Solid reporting and data skills; fluent English.

Responsabilidades

• Provide first-line support to training coordinators, instructors and students.
• Advise on course iteration requests and scheduling.
• Coordinate iterations day by day against the academy schedule.
• Arrange on-site and remote support: access, classrooms, AV, network, security, facilities.
• Administer iteration scheduling, resources, and funding in systems.
• Onboard instructors and onboard students and participants.
• Help plan and manage the overall course schedule and events.

Conhecimentos

Scheduling management

Customer service

Data reporting

Fluent English

Training delivery experience

Ferramentas

ERP systems

Learning Management System (LMS)

Descrição da oferta de emprego

A training schedule is a promise to a great many people at once.

An international defence academy in Oeiras, just outside Lisbon, delivers courses to organisations and entities right across an alliance. You would be part of the team that makes each course iteration happen - and the first person anybody calls when it looks like it might not.

What you would be doing

• Providing first-line support to training coordinators, instructors and students from dozens of different organisations, and solving what comes up quickly
• Advising on course iteration requests and scheduling - gathering the requirement and matching it to an existing or tailored learning solution
• Coordinating iterations day by day against the academy schedule, and adjusting when reality intervenes
• Arranging the practical and technical support behind a course, on site and at remote locations: access, classroom booking and set-up, audio-visual and network services, security and facilities
• Administering iteration scheduling, resources and funding in the training management and enterprise business systems, accurately and on time
• Helping plan and manage the overall course schedule, and supporting events such as conferences, symposiums and workshops
• Onboarding instructors and in-processing students and participants

What you would bring

• A record of growing responsibility in education or training delivery - an academy, a school, or the training arm of a large international body
• Managing complex scheduling and resource allocation, preferably in an academic setting
• Confident use of enterprise systems - training management, ERP or financial tooling - for data entry, records and basic financial processing
• A proven customer-service record with internal staff, external entities and stakeholders
• Familiarity with a learning management system, including uploads and bulk schedule data
• Solid reporting and data skills, and fluent English in technical and user documentation

Why this one is worth a look

It is a coordination role with genuine reach - you see the whole portfolio, not one course - at a site on the Atlantic coast, and it runs from a standing framework rather than a one-off project.