Global Systems & App Support Specialist

Decskill; Almada; Presencial; EUR 25 000 - 42 000; Tempo integral

Resumo da oferta

Decskill in Lisbon is seeking a System Administrator and Application Support professional to provide first-class user support, liaise with developers, and manage issues through ITIL processes. You will help keep critical systems stable and responsive for business users across national and international contexts.

You should be comfortable with Dynatrace and scheduling tools, SQL/Oracle, and Python; strong analyticalskills, teamwork, adaptability, and good English are essential.

Qualificações

• Proficient with Dynatrace, SQL/Oracle and Python to support business systems.
• Experience with ITIL processes for incident, problem, and change management.
• Strong analytical skills, teamwork, adaptability and good English are essential.

Responsabilidades

• Provide first-class user support for business systems.
• Liaise with developers to diagnose and resolve issues.
• Manage incidents through ITIL processes to stabilization and root-cause analysis.
• Ensure critical systems remain stable and responsive for users across contexts.

Conhecimentos

Dynatrace

Scheduling tools

SQL/Oracle

Python

Analytical skills

Teamwork

Adaptability

English (good)

Ferramentas

Dynatrace

Scheduling tools

SQL/Oracle

Python

Descrição da oferta de emprego

Decskill in Lisbon is seeking a System Administrator and Application Support professional to provide first-class user support, liaise with developers, and manage issues through ITIL processes. You will help keep critical systems stable and responsive for business users across national and international contexts.

You should be comfortable with Dynatrace and scheduling tools, SQL/Oracle, and Python; strong analyticalskills, teamwork, adaptability, and good English are essential.