Global SAP C4C Sales & Service Consultant

The Bosch Group, Inc.; Lisboa; On-site; EUR 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance

On-site medical office

Training opportunities

Career progression

Job summary

Bosch Group in Lisbon seeks a CRM Support Specialist to assist the Product Owner and the SAP C4C team across Sales and Service modules. You will train end-users, document processes, and liaise with international departments to ensure successful cloud implementations.

The role requires CRM experience, strong presentation skills, and the ability to work in a global, virtual team. Bosch offers health insurance, on-site medical office, and training opportunities.

Qualifications

• University degree with IT focus.
• 3+ years experience with CRM Sales and/or Service solutions.
• Experience implementing CRM solutions.
• Experience in Support processes.
• Excellent presentation skills.

Responsibilities

• Provide support to Product Owner, CRM Capability Experts and C4C Team in general.
• Support Sales and Service module for end users across countries/regions.
• Communicate with departments to support Sales/Service Cloud implementation.
• Create, maintain and improve SAP C4C training documentation.
• Organize and deliver trainings to SAP C4C end-users.
• Test SAP Sales and Service solutions and document bugs.
• Manage manual and automated data imports into the system.
• Document processes and interfaces.
• Work on data quality checks.

Skills

Exceptional presentation skills

Excellent communication

Analytical mindset

Team player

Cross-functional teamwork

Global & virtual collaboration

Willingness to learn

Education

University degree (Business Administration / Organizational Sciences / Economics) with IT focus

Tools

Salesforce

Microsoft Dynamics 365

Oracle CRM

SAP C4C

JIRA

Excel

Job description

Bosch Group in Lisbon seeks a CRM Support Specialist to assist the Product Owner and the SAP C4C team across Sales and Service modules. You will train end-users, document processes, and liaise with international departments to ensure successful cloud implementations.

The role requires CRM experience, strong presentation skills, and the ability to work in a global, virtual team. Bosch offers health insurance, on-site medical office, and training opportunities.