SAP C4C CRM Consultant — Sales & Service Enablement

Joinimagine; Lisboa; Híbrido; EUR 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work conditions

Hybrid work system

Health insurance

Training opportunities

Career progression

Employee discounts

Public transport access

Free parking

Canteen

Descripción de la vacante

Bosch Service Solutions in Lisbon seeks a CRM Support Specialist to assist the Product Owner and C4C team across Sales and Service modules. You will train end-users, document processes, and collaborate with IT and business units to ensure quality CRM deployments.

Ideal candidates have 3+ years in CRM implementations, strong English, and hands-on experience with SAP C4C or similar tools, in an international environment. Hybrid work model offered.

Formación

• University degree in a business/IT-related field.
• 3+ years with CRM Sales and/or Service solutions (SAP preferred).
• Experience implementing CRM solutions and in support processes.
• Strong presentation and communication skills; agile mindset.

Responsabilidades

• Support Product Owner, CRM Capability Experts and C4C team.
• Support Sales and Service modules for end users across regions.
• Coordinate with departments to enable SAP C4C deployments.
• Create, maintain, and improve SAP C4C training docs.
• Organize and deliver trainings to SAP C4C end-users.
• Support testing activities: UAT, regression and integration tests.
• Collaborate with technical teams on requirements and bug fixes.
• Assist in documenting business/technical requirements.
• Test SAP Sales and Service solutions and log bugs.
• Manage manual/automated data imports and data quality checks.
• Document processes and interfaces.

Conocimientos

Fluent in English

Exceptional presentation skills

Agile methodology

Good communication skills

Team player

Ownership mindset

Educación

Bachelor's degree in Business Administration, Organizational Sciences, Economics or similar

Herramientas

SAP C4C

Salesforce

Microsoft Dynamics 365

Oracle CRM

Jira

Excel

Descripción del empleo

Bosch Service Solutions in Lisbon seeks a CRM Support Specialist to assist the Product Owner and C4C team across Sales and Service modules. You will train end-users, document processes, and collaborate with IT and business units to ensure quality CRM deployments.

Ideal candidates have 3+ years in CRM implementations, strong English, and hands-on experience with SAP C4C or similar tools, in an international environment. Hybrid work model offered.