Global MES Support Engineer (L2/L3) - 24/7

SOFYNE; Senhora da Hora; Sur place; EUR 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Intensive training program

Career development opportunities

Résumé du poste

A technology consulting firm in Porto is seeking an Application Support Specialist (L2/L3) to provide global support for Manufacturing Execution System projects. The role involves deploying, configuring, and testing solutions, along with 24/7 shift support. Candidates should have a degree, preferably in IT or engineering, and skills in C#, .NET, and customer service. This position offers career development opportunities in consulting and leadership.

Qualifications

• Experience with on-site manufacturing and logistics execution software implementations.
• Understanding of Lean, Six Sigma, and Supply Chain principles would be an asset.

Responsabilités

• Manage client expectations for priority of support issues.
• Provide technical assistance to key users and deployed sites.
• Analyze issues and propose solutions or workarounds.

Connaissances

Customer services integrity and confidence

Good problem-solving skills

Strong customer orientation

Formation

Degree Educated

Supply Chain and/or Manufacturing & IT Engineering

Outils

C#

.NET

HTML

CSS

jQuery

Description du poste

A technology consulting firm in Porto is seeking an Application Support Specialist (L2/L3) to provide global support for Manufacturing Execution System projects. The role involves deploying, configuring, and testing solutions, along with 24/7 shift support. Candidates should have a degree, preferably in IT or engineering, and skills in C#, .NET, and customer service. This position offers career development opportunities in consulting and leadership.