Global Integrations Project Lead for Logistics & E‑Commerce

Emma-the-Sleep-Company; Lisboa; On-site; EUR 50,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

24 vacation days

Pet-friendly office

Portuguese classes

Discounts on products

Company events

Growth opportunities

Job summary

Emma – The Sleep Company in Lisbon, Portugal, is seeking a skilled Integration Project Manager to own end-to-end warehouse, carrier, and return network integrations across e-commerce and B2B channels.

You will define test scenarios, lead UAT, improve guidelines, and coordinate with Logistics, Order Management, Tech, and partners. Fluent English required; experience with Postman, Jira, Tableau is a plus.

Qualifications

• You have around 4 years of experience in project management, including at least 2 years working on systems integrations.
• You understand system integrations: APIs, EDI, webhooks, file-based exchanges, data mapping, status and event flows.
• You can discuss them with IT teams and challenge them when needed. You don't need to write code.
• You manage several projects at the same time, with the ownership and follow-through to keep partners, technical teams and stakeholders on track.
• You solve problems in a structured way: you troubleshoot issues and find root causes across systems.
• You are fluent in English, written and spoken.
• Nice to have: knowledge of fulfillment operations and onboarding carriers.
• Nice to have: experience with tools such as Postman, Make, Jira, Tableau, or WMS, TMS and OMS systems.
• Nice to have: ability to explain technical topics to non-technical colleagues.

Responsibilities

• Lead end-to-end integration projects for warehouses, last-mile carriers and return carriers, from kickoff to go-live.
• Plan and run UAT and end-to-end testing across systems and partners: define test scenarios, track issues to resolution and give clear go or no-go recommendations.
• Apply and improve our integration guidelines and documentation: create standard templates, checklists and playbooks, and help shape the new set of standards our integrations need to match.
• Support post go-live monitoring and hypercare, resolve issues and hand over to business-as-usual owners.
• Steer external and internal partners: keep them updated, and challenge their timelines and solutions when they do not add up.
• Work closely with Logistics Managers (last mile and warehouses), Order Management and Tech.

Skills

Project management

System integrations

APIs & EDI

English fluency

Stakeholder management

UAT planning

Problem solving

Technical communication

Carrier onboarding

Tools

Postman

Make

Jira

Tableau

WMS

TMS

OMS systems

Job description

Emma – The Sleep Company in Lisbon, Portugal, is seeking a skilled Integration Project Manager to own end-to-end warehouse, carrier, and return network integrations across e-commerce and B2B channels.

You will define test scenarios, lead UAT, improve guidelines, and coordinate with Logistics, Order Management, Tech, and partners. Fluent English required; experience with Postman, Jira, Tableau is a plus.