Global HR Process Owner: Hire-to-Retire Excellence

Bekaert; Lisboa; On-site; EUR 90,000 - 120,000; Full time

Job summary

Bekaert is seeking a Global Process Owner for Hire-to-Retire to lead end-to-end HR processes, governance, and digital enablement across regions. You will define strategy, own sub-processes, set KPIs, and drive standardization with HR, IT, and GBS partners.

The role prioritizes automation, data integrity, and an enhanced employee experience, partnering with stakeholders to deliver transformation initiatives and regulatory compliance across a global matrix.

Qualifications

• Master's degree in HR, Business, IT, or related field.
• 8+ years in HR Operations, HR Transformation, or GBS; proven end-to-end Hire-to-Retire ownership.
• Hands-on experience with HR technology platforms (e.g., SAP SuccessFactors, payroll, time management, workflow automation).
• Track record in HR digitalization, automation, and process standardization at scale.
• Strong project and program management skills, including business case development and change management.
• Excellent stakeholder management across HR, IT, and business leadership in complex, global matrix organizations.

Responsibilities

• Define the global vision, strategy, and roadmap for Hire-to-Retire processes.
• Own and govern end-to-end processes across all sub-processes (Hire, Core HR, Pay, Develop, Exit).
• Set KPIs, targets, and performance frameworks for global HR service delivery.
• Ensure process standardization, harmonization, and documentation (SOPs).
• Approve global process changes and prioritize transformation initiatives.
• Drive alignment across HRBPs, CoEs, GBS, IT, and business functions.
• Define and co-own the HR digital roadmap aligned with Hire-to-Retire priorities.
• Translate process requirements into scalable digital solutions (Core HR, payroll, time, talent, document management).
• Drive automation, workflow optimization, and digital employee experience improvements.
• Collaborate with IT and vendors on system architecture, integrations, and deployments.
• Ensure HR technology supports end-to-end process efficiency and data integrity.
• Monitor emerging technologies and drive innovation in HR services.
• Identify inefficiencies and non-standard processes and enforce global standards.
• Lead process optimization initiatives across GBS and HR functions.
• Drive continuous improvement culture leveraging automation, analytics, and best practices.
• Define and track performance metrics and improvement actions.
• Ensure process documentation and training frameworks are robust and regularly updated.
• Establish governance structures (process councils, steering committees).
• Ensure strong collaboration across HR, IT, Finance, and business units.
• Act as the key interface between HR Operations, GBS, and enterprise functions.
• Ensure SLAs, KPIs, and service expectations are clearly defined and managed.
• Lead communication and change management for process and digital initiatives.
• Lead global Hire-to-Retire transformation initiatives (process + technology).
• Own prioritization and governance of HR transformation initiatives.
• Build business cases including ROI, risks, and resource requirements.
• Ensure successful delivery, adoption, and value realization of initiatives.
• Support M&A and integration activities from process and system perspective.
• Ensure strong control environment and compliance with corporate and regulatory requirements.
• Enable workforce analytics and reporting through standardized data models.
• Support audits and ensure adherence to policies and internal controls.

Skills

HR Operations

HR Transformation

GBS

Stakeholder Management

Project Management

Education

Master's degree

Tools

SAP SuccessFactors

Payroll systems

Workflow automation

Job description

Bekaert is seeking a Global Process Owner for Hire-to-Retire to lead end-to-end HR processes, governance, and digital enablement across regions. You will define strategy, own sub-processes, set KPIs, and drive standardization with HR, IT, and GBS partners.

The role prioritizes automation, data integrity, and an enhanced employee experience, partnering with stakeholders to deliver transformation initiatives and regulatory compliance across a global matrix.