GLOBAL PROCESS OWNER | HIRE TO RETIRE

Bekaert; Lisboa; Vor Ort; EUR 90.000 - 120.000; Vollzeit

Zusammenfassung

Bekaert is seeking a Global Process Owner for Hire-to-Retire to lead end-to-end HR processes, governance, and digital enablement across regions. You will define strategy, own sub-processes, set KPIs, and drive standardization with HR, IT, and GBS partners.

The role prioritizes automation, data integrity, and an enhanced employee experience, partnering with stakeholders to deliver transformation initiatives and regulatory compliance across a global matrix.

Qualifikationen

• Master's degree in HR, Business, IT, or related field.
• 8+ years in HR Operations, HR Transformation, or GBS; proven end-to-end Hire-to-Retire ownership.
• Hands-on experience with HR technology platforms (e.g., SAP SuccessFactors, payroll, time management, workflow automation).
• Track record in HR digitalization, automation, and process standardization at scale.
• Strong project and program management skills, including business case development and change management.
• Excellent stakeholder management across HR, IT, and business leadership in complex, global matrix organizations.

Aufgaben

• Define the global vision, strategy, and roadmap for Hire-to-Retire processes.
• Own and govern end-to-end processes across all sub-processes (Hire, Core HR, Pay, Develop, Exit).
• Set KPIs, targets, and performance frameworks for global HR service delivery.
• Ensure process standardization, harmonization, and documentation (SOPs).
• Approve global process changes and prioritize transformation initiatives.
• Drive alignment across HRBPs, CoEs, GBS, IT, and business functions.
• Define and co-own the HR digital roadmap aligned with Hire-to-Retire priorities.
• Translate process requirements into scalable digital solutions (Core HR, payroll, time, talent, document management).
• Drive automation, workflow optimization, and digital employee experience improvements.
• Collaborate with IT and vendors on system architecture, integrations, and deployments.
• Ensure HR technology supports end-to-end process efficiency and data integrity.
• Monitor emerging technologies and drive innovation in HR services.
• Identify inefficiencies and non-standard processes and enforce global standards.
• Lead process optimization initiatives across GBS and HR functions.
• Drive continuous improvement culture leveraging automation, analytics, and best practices.
• Define and track performance metrics and improvement actions.
• Ensure process documentation and training frameworks are robust and regularly updated.
• Establish governance structures (process councils, steering committees).
• Ensure strong collaboration across HR, IT, Finance, and business units.
• Act as the key interface between HR Operations, GBS, and enterprise functions.
• Ensure SLAs, KPIs, and service expectations are clearly defined and managed.
• Lead communication and change management for process and digital initiatives.
• Lead global Hire-to-Retire transformation initiatives (process + technology).
• Own prioritization and governance of HR transformation initiatives.
• Build business cases including ROI, risks, and resource requirements.
• Ensure successful delivery, adoption, and value realization of initiatives.
• Support M&A and integration activities from process and system perspective.
• Ensure strong control environment and compliance with corporate and regulatory requirements.
• Enable workforce analytics and reporting through standardized data models.
• Support audits and ensure adherence to policies and internal controls.

Kenntnisse

HR Operations

HR Transformation

GBS

Stakeholder Management

Project Management

Ausbildung

Master's degree

Tools

SAP SuccessFactors

Payroll systems

Workflow automation

Jobbeschreibung

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As the world and the way people live is changing, we at Bekaert believe it’s our responsibility to contribute to finding new solutions for the future. With a 140+ year old heritage of excellence, innovation, and a future-focused mindset, we strive to create value for our customers and society. We aim to do this through innovative solutions and sustainable practices. We are committed to pushing the boundaries of steel wire transformation and coatings whilst also leveraging our expertise to develop innovative solutions with new materials and services in a safe, smart, and sustainable way. Our focus extends to markets such as new mobility, low-carbon construction, and green energy.

As a dynamic and growing company with over 19 000 employees worldwide, 75 nationalities, a retention rate above 90% and € 3,7 billion in combined revenue in 2025, we are looking for someone like you to join our team as we continue to shape a safer, more efficient, and connected world!

Purpose and Mission

The Global Process Owner (GPO) for Hire-to-Retire is accountable for the end-to-end design, governance, standardization, and performance of HR processes across the employee lifecycle — covering recruitment, onboarding, employee data management, payroll, performance, learning, and offboarding.

The role defines the global process vision and strategy, ensuring standardized, efficient, and compliant operations across regions and functions, while continuously improving service delivery through GBS.

In addition, this role incorporates ownership of HR digital enablement, ensuring that process design and HR technology evolve together — enabling automation, data-driven decision-making, and an enhanced employee experience. This position acts as a key interface between HR, IT, GBS, and business stakeholders to drive transformation and innovation.

Key Activities and Responsibilities

1. Process Ownership & Strategy (Hire-to-Retire)

• Define the global vision, strategy, and roadmap for Hire-to-Retire processes
• Own and govern end-to-end processes across all sub-processes (Hire, Core HR, Pay, Develop, Exit)
• Set KPIs, targets, and performance frameworks for global HR service delivery
• Ensure process standardization, harmonization, and documentation (SOPs)
• Approve global process changes and prioritize transformation initiatives
• Drive alignment across HRBPs, CoEs, GBS, IT, and business functions

2. HR Digitalization & Technology Enablement

• Define and co-own the HR digital roadmap aligned with Hire-to-Retire priorities
• Translate process requirements into scalable digital solutions (e.g., Core HR, payroll, time, talent, document management)
• Drive automation, workflow optimization, and digital employee experience improvements
• Collaborate with IT and vendors on system architecture, integrations, and deployments
• Ensure HR technology supports end-to-end process efficiency and data integrity
• Monitor emerging technologies and drive innovation in HR services

3. Process Excellence & Continuous Improvement

• Identify inefficiencies and non-standard processes and enforce global standards
• Lead process optimization initiatives across GBS and HR functions
• Drive continuous improvement culture leveraging automation, analytics, and best practices
• Define and track performance metrics and improvement actions
• Ensure process documentation and training frameworks are robust and regularly updated

4. Stakeholder Management & Governance

• Establish governance structures (process councils, steering committees)
• Ensure strong collaboration across HR, IT, Finance, and business units
• Act as the key interface between HR Operations, GBS, and enterprise functions
• Ensure SLAs, KPIs, and service expectations are clearly defined and managed
• Lead communication and change management for process and digital initiatives

5. Transformation & Program Management

• Lead global Hire-to-Retire transformation initiatives (process + technology)
• Own prioritization and governance of HR transformation initiatives
• Build business cases including ROI, risks, and resource requirements
• Ensure successful delivery, adoption, and value realization of initiatives
• Support M&A and integration activities from process and system perspective

6. Data, Controls & Compliance

• Ensure strong control environment and compliance with corporate and regulatory requirements
• Enable workforce analytics and reporting through standardized data models
• Support audits and ensure adherence to policies and internal controls

Profile & Experience

• Master's degree in HR, Business, IT, or a related field
• 8+ years in HR Operations, HR Transformation, or GBS; proven end-to-end Hire-to-Retire process ownership
• Hands-on experience with HR technology platforms (e.g., SAP SuccessFactors, payroll, time management, workflow automation)
• Track record in HR digitalization, automation, and process standardization at scale
• Strong project and program management skills, including business case development and change management
• Excellent stakeholder management across HR, IT, and business leadership in complex, global matrix organizations

Be bold and take the leap!

We're looking for individuals who are not afraid to take risks and explore new ideas. If you are passionate about personal growth and bringing your authentic self to work, we want you on our team!
At Bekaert, we celebrate diversity and are committed to creating an inclusive work environment. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
To learn more about us and our exciting career opportunities,