Global French-English Digital Support Specialist — Lisbon

Atlean World; Lisboa; Presencial; EUR 24 000 - 36 000; Tempo integral

Resumo da oferta

Cross Border Talents in Lisbon is seeking a bilingual French-English digital support specialist to help customers by phone, email and chat. You will resolve account, website or technical queries with clarity and empathy.

You will collaborate with an international team and contribute to optimizing the support experience. A strong interest in digital marketing or web design and solid communication skills are valued.

Qualificações

• Bilingual French-English with excellent communication skills.
• Experience or strong interest in digital marketing or web design.
• Experience in customer service is a plus.
• Interest in working with an international team and helping customers.

Responsabilidades

• Guide customers by phone, email and chat to resolve queries.
• Resolve account, website or technical queries with clarity and empathy.
• Collaborate with an international team to improve the support experience.
• Leverage interest in digital marketing or web design to enhance service quality.

Conhecimentos

Bilingual French-English

Strong communication

Customer-service background

Digital marketing interest

Web design interest

Descrição da oferta de emprego

Cross Border Talents in Lisbon is seeking a bilingual French-English digital support specialist to help customers by phone, email and chat. You will resolve account, website or technical queries with clarity and empathy.

You will collaborate with an international team and contribute to optimizing the support experience. A strong interest in digital marketing or web design and solid communication skills are valued.