French–English Digital Support Specialist — Customer-Centric

Atlean World; Almada; Presencial; EUR 24 000 - 32 000; Tempo integral

Resumo da oferta

Cross Border Talents in Lisbon seeks a bilingual French-English Digital Support Specialist to guide customers by phone, email and chat, resolving account, website or technical queries with clarity and empathy.

You will collaborate with an international team and contribute to optimizing the support experience. The role values experience or strong interest in digital marketing or web design, and excellent communication skills with a customer-service mindset.

Qualificações

• Bilingual French-English with strong communication skills.
• Experience or strong interest in digital marketing or web design.

Responsabilidades

• Guide customers by phone, email and chat, resolving queries with clarity and empathy.
• Collaborate with an international team to optimize the support experience.

Conhecimentos

French

English

Descrição da oferta de emprego

Cross Border Talents in Lisbon seeks a bilingual French-English Digital Support Specialist to guide customers by phone, email and chat, resolving account, website or technical queries with clarity and empathy.

You will collaborate with an international team and contribute to optimizing the support experience. The role values experience or strong interest in digital marketing or web design, and excellent communication skills with a customer-service mindset.