Global Claims Admin Coordinator — Hybrid & Growth

WTW; Lisboa; Hybrid; EUR 22,000 - 28,000; Full time

Benefits offered by this job

Hybrid & flexible working

Competitive salary

Global exposure

Career growth

Collaborative culture

Team & corporate events

Job summary

WTW, a leading advisory, broking, and solutions company, operates a Lisbon Regional Delivery Center with a strong global team. We are seeking an administrative claims support role to assist Dutch and English-speaking claims handlers in The Netherlands from Lisbon.

This hands-on role focuses on accurate record-keeping, documentation, and process support within established procedures. Your responsibilities include registering claims, processing settlements, and maintaining correspondence while

Qualifications

• Bachelor's or Master's degree preferred.
• Fluency in Dutch and good English.
• Accurate with strong attention to detail.
• Familiar with MS Office and standard procedures.
• Able to work under established guidelines.

Responsibilities

• Register new claims and maintain claim records in systems.
• Process settlements and payments per handler instructions.
• Obtain insurer approvals and prepare settlement documents.
• Upload and maintain claim documentation and correspondence.
• Support claims handlers with administrative inquiries.
• Update and close claim files per handler instructions.
• Forward required documentation to Finance.
• Provide general administrative support to claims handlers.

Skills

Dutch fluency

English proficiency

MS Office

Attention to detail

Strong organization

Team player

Education

Bachelor's degree

Tools

CRM software

Job description

WTW, a leading advisory, broking, and solutions company, operates a Lisbon Regional Delivery Center with a strong global team. We are seeking an administrative claims support role to assist Dutch and English-speaking claims handlers in The Netherlands from Lisbon.

This hands-on role focuses on accurate record-keeping, documentation, and process support within established procedures. Your responsibilities include registering claims, processing settlements, and maintaining correspondence while