German-English Tech Support Specialist – Lisbon

Cross Border Talents; Lisboa; On-site; EUR 22,000 - 30,000; Full time

Benefits offered by this job

Relocation assistance

Furnished accommodation

Shared apartment with other employees

Utilities included

Job summary

Cross Border Talents is seeking a Technical Customer Service Specialist to join our international team in Lisbon, Portugal. You will support customers in German and English, addressing technical questions and guiding users to solutions.

This role offers relocation support including company accommodation, with an on-site arrangement in Lisbon and a rotating schedule to cover business hours across teams. Fluent German and good English are essential, along with a passion for helping others.

Qualifications

• Fluent German is mandatory.
• Good English required for international communication.
• Strong communication skills and a customer-focused mindset.

Responsibilities

• Provide technical support to customers in German and English.
• Assist customers with technical questions and issues.
• Identify effective solutions and provide clear guidance.
• Interact with customers in a professional and friendly manner.
• Collaborate with an international team and adapt to new tools and processes.

Skills

Fluent German

Good English

Strong communication skills

Job description

Cross Border Talents is seeking a Technical Customer Service Specialist to join our international team in Lisbon, Portugal. You will support customers in German and English, addressing technical questions and guiding users to solutions.

This role offers relocation support including company accommodation, with an on-site arrangement in Lisbon and a rotating schedule to cover business hours across teams. Fluent German and good English are essential, along with a passion for helping others.