German Customer Support Specialist — Remote (Portugal)

Cross Border Talents; Coimbra; Hybride; EUR 24 000 - 30 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Performance bonus

Meal allowance

Transportation support

Relocation package

Résumé du poste

A customer support company in Coimbra, Portugal, is looking for a Customer Support Specialist who is fluent in German. In this role, you will assist clients through phone, email, and chat, providing clear solutions and ensuring a smooth experience. The position offers competitive compensation along with several benefits such as a performance bonus, meal allowance, and transportation support, while also allowing for remote work flexibility. Join us and be part of a supportive team environment.

Qualifications

• 0-1 year of experience in customer support.
• Eager to learn and grow.

Responsabilités

• Engage with customers via phone, email, and chat.
• Handle diverse customer requests and ensure satisfaction.
• Collaborate with internal teams for effective resolutions.
• Keep accurate records and documentation.

Connaissances

Fluent in German (C2 level)

Strong leadership skills

Analytical skills

Communication skills

Description du poste

A customer support company in Coimbra, Portugal, is looking for a Customer Support Specialist who is fluent in German. In this role, you will assist clients through phone, email, and chat, providing clear solutions and ensuring a smooth experience. The position offers competitive compensation along with several benefits such as a performance bonus, meal allowance, and transportation support, while also allowing for remote work flexibility. Join us and be part of a supportive team environment.