French-Speaking Inside Sales – Renewals (Hybrid, Porto)

Teamviewer Gmbh; Porto; Hybrid; EUR 30,000 - 42,000; Full time

Benefits offered by this job

Onsite onboarding

Competitive compensation and bonuses

Public transport friendly offices

Gym discounts

Corporate benefits platform

Regular team events

Open door policy

Hybrid work time

Work From Abroad program

Diversity initiatives

Job summary

TeamViewer in Porto is seeking an Inside Sales Specialist – Renewals (French Speaking) to grow our customer base by managing renewals and driving expansion through smart cross- and upselling. Hybrid onsite onboarding available.

You will handle renewals with French and English-speaking customers, ensure ARR retention, identify risks, and collaborate cross-functionally to deliver excellent customer experiences in an international team.

Qualifications

• 1-2 years of experience in sales, customer retention or customer service, ideally with renewals
• Fluency in French and English is mandatory
• Strong communication skills and ability to work in an international team
• Customer-centric and results-oriented approach, willingness to go the extra mile
• Experience in IT environment with SaaS knowledge is preferred

Responsibilities

• Execute the renewal process to ensure ARR is retained or expanded
• Identify opportunity and customer level risk and coordinate mitigation
• Collaborate cross-functionally to provide exceptional customer experiences
• Establish business relationships with TeamViewer customers via telephone and email
• Discover cross and up-sell opportunities with the existing customer base
• Monitor and report on market and competitor trends, providing feedback to improve processes

Skills

Sales experience

French language

English language

Communication skills

Education

University degree

Tools

SaaS knowledge

Job description

TeamViewer in Porto is seeking an Inside Sales Specialist – Renewals (French Speaking) to grow our customer base by managing renewals and driving expansion through smart cross- and upselling. Hybrid onsite onboarding available.

You will handle renewals with French and English-speaking customers, ensure ARR retention, identify risks, and collaborate cross-functionally to deliver excellent customer experiences in an international team.