German-Speaking Customer Support Pro – Growth & Bonuses

Salt Services SA; Porto; Presencial; EUR 18 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Performance bonuses

Health insurance

Transport allowance

Meal card

Modern workplace

Long-term growth

Resumo da oferta

Salt Services SA in Porto seeks a Customer Support Representative to deliver German-language telephone support, assist customers with product and service information, and manage requests with accurate updates in our systems. The role emphasizes problem solving and a strong customer-focused approach.

You will work flexible hours (Mon–Sat, 07:00–21:00) and may need to relocate to Porto. The position offers growth opportunities in a modern Porto/Lisbon office environment with benefits.

Qualificações

• Fluency in German (C1 minimum)
• Interest in telecommunications products/services
• Strong problem-solving and troubleshooting skills
• Willingness to work flexible hours (07:00–21:00, Mon–Sat)
• Reliable, punctual and customer-focused
• Available for regular commuting or relocation to Porto

Responsabilidades

• Provide top-notch telephone support to customers in German
• Assist customers with information and support for products/services
• Manage customer requests and update systems (rate changes, activations, address changes)
• Identify opportunities for service process improvements

Conhecimentos

German fluency

Telecom interest

Problem solving

Flexibility

Reliability

Willing to relocate

Descrição da oferta de emprego

Salt Services SA in Porto seeks a Customer Support Representative to deliver German-language telephone support, assist customers with product and service information, and manage requests with accurate updates in our systems. The role emphasizes problem solving and a strong customer-focused approach.

You will work flexible hours (Mon–Sat, 07:00–21:00) and may need to relocate to Porto. The position offers growth opportunities in a modern Porto/Lisbon office environment with benefits.